Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I turn on Firefox/Cox, my password and log-in no longer appears!

  • 1 reply
  • 2 have this problem
  • 35 views
  • Paskiausią atsakymą parašė Shadow110

For years when I opened my cox account, the user name and password would come up (password would not be shown but would be there. Now on all my accounts, I have to log in user name as well as password.

For years when I opened my cox account, the user name and password would come up (password would not be shown but would be there. Now on all my accounts, I have to log in user name as well as password.

All Replies (1)

Hi, please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST

Profile : Make a new one add a password and test ...:

Please let us know if this solved your issue or if need further assistance.