Thunderbird extremely slow downloading and deleting
Anytime I go to download it loads one message at a time and it takes 5 to 10 seconds. Firefox works fine. I ran Malwarebytes, Superantispyware and Bitdefender. No spyware or viruses. It also takes forever to delete the messages. This just started 2 days ago. I re-downloaded Thunderbird and re-installed it. Application Basics
Name: Thunderbird Version: 38.3.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20150928051427 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (pop3) mail.gci.net:110, plain, 0 OUTGOING: smtp.gci.net:25, plain, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports http://crash-stats.mozilla.com/report/index/bp-275ccb84-c685-4578-8088-42bb82150520 (5/20/2015)
Extensions Lightning, 4.0.3, true, {e2fda1a4-762b-4020-b5ad-a41df1933103} Bitdefender Antispam Toolbar, 7.0, false, bdThunderbird@bitdefender.com Test Pilot for Thunderbird, 1.3.9, false, tbtestpilot@labs.mozilla.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.3.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.blacklist.suggested-driver-version: 257.21 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 5765309a-29b1-4e1b-9c81-71aaa8c2b48 network.cookie.cookieBehavior: 2 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1446617428 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 136817704 plugin.importedState: true plugin.state.npctrl: 0 plugin.state.npnv3dv: 0 plugin.state.nppdf: 0 plugin.state.npqtplugin: 0 plugins.update.notifyUser: true privacy.donottrackheader.enabled: true privacy.sanitize.timeSpan: 0
Graphics
Adapter Description: Intel(R) HD Graphics 4600 Vendor ID: 0x8086 Device ID: 0x0416 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32 Driver Version: 10.18.15.4256 Driver Date: 7-17-2015 Adapter Description (GPU #2): NVIDIA GeForce GTX 860M Vendor ID (GPU #2): 0x10de Device ID (GPU #2): 0x119a Adapter RAM (GPU #2): 2048 Adapter Drivers (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um Driver Version (GPU #2): 10.18.13.5887 Driver Date (GPU #2): 11-2-2015 Direct2D Enabled: false DirectWrite Enabled: false (10.0.10240.16430) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.8 4.10.8
NSS 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS Util 3.19.2 3.19.2
NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC
NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC
Chosen solution
Then how do I know if there is a virus in my email? Also, Since it just started a week ago and the anti-virus is the same and not affecting the firefox, I am a little at a loss.
Skaityti atsakymą kartu su kontekstu 👍 0All Replies (3)
It sounds like your anti-virus software might be scanning everything and causing the slowdown. Suggest you stop scanning incoming and outgoing mail. If it is also scanning Thunderbird on startup, I would set up an exception for Thunderbird.
Chosen Solution
Then how do I know if there is a virus in my email? Also, Since it just started a week ago and the anti-virus is the same and not affecting the firefox, I am a little at a loss.
Virus/malware are incorporated in remote content (Thunderbird auto disables remote content) or attachments or links.
Any attachment you open in a suitable program will still get scanned. Do not open or click on anything you are not certain about. Never open any .exe file or .exe.jpg
Be wary of 'spoof' emails that pretend to come from a known person eg: friends email address, but in reality the content doesn't look quite normal for that person. Nefarious people think it's amusing to abuse other peoples email addresses.
always check that a link in the email is really a link to where it says. To check: hover (not click) mouse cursor over links in email and the real link is displayed in the bottom Status Bar.