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How to fix error, "The procedure entry point PK11_PubDerive could not be located in the dynamic link library nss3.dll

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  • 47 have this problem
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  • Paskiausią atsakymą parašė AliceWyman

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I am using windows 7 and Firefox 39.0. Recently when I open Firefox it gives this error, "The procedure entry point PK11_PubDerive could not be located in the dynamic link library nss3.dll". I click the okay button, and then Firefox loads without any other side effect. But this is becoming rather annoying and I would like for it not to throw an error message at me. I have tried uninstalling Firefox (everything so even when I search for it nothing comes up) and re-installing it. But the message is still there. I am lost as to what to do to get rid of it. Any help would be great!

Thanks!

I am using windows 7 and Firefox 39.0. Recently when I open Firefox it gives this error, "The procedure entry point PK11_PubDerive could not be located in the dynamic link library nss3.dll". I click the okay button, and then Firefox loads without any other side effect. But this is becoming rather annoying and I would like for it not to throw an error message at me. I have tried uninstalling Firefox (everything so even when I search for it nothing comes up) and re-installing it. But the message is still there. I am lost as to what to do to get rid of it. Any help would be great! Thanks!

Chosen solution

BlindingFog said

I am using windows 7 and Firefox 39.0. Recently when I open Firefox it gives this error, "The procedure entry point PK11_PubDerive could not be located in the dynamic link library nss3.dll". I click the okay button, and then Firefox loads without any other side effect. But this is becoming rather annoying and I would like for it not to throw an error message at me. I have tried uninstalling Firefox (everything so even when I search for it nothing comes up) and re-installing it. But the message is still there. I am lost as to what to do to get rid of it. Any help would be great! Thanks!

I figured it out. I had Cyrstal Reports XI on my machine and when I uninstalled it the error went away.

Skaityti atsakymą kartu su kontekstu 👍 5

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I found an open bug report, in case it helps (see Bugzilla Etiquette before commenting in bug reports):

Bug 1114261 - The procedure entry point PK11_PubDecryptRaw could not be located in the dynamic link library nss3.dll

The bug report mentions that an add-on might be causing that error. Do the errors stop with all extensions, themes and plugins disabled? See Disable or remove Add-ons for details.

If disabling all add-ons doesn't help see this article for other basic troubleshooting steps: Troubleshoot and diagnose Firefox problems

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Chosen Solution

BlindingFog said

I am using windows 7 and Firefox 39.0. Recently when I open Firefox it gives this error, "The procedure entry point PK11_PubDerive could not be located in the dynamic link library nss3.dll". I click the okay button, and then Firefox loads without any other side effect. But this is becoming rather annoying and I would like for it not to throw an error message at me. I have tried uninstalling Firefox (everything so even when I search for it nothing comes up) and re-installing it. But the message is still there. I am lost as to what to do to get rid of it. Any help would be great! Thanks!

I figured it out. I had Cyrstal Reports XI on my machine and when I uninstalled it the error went away.

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Hey, that's great!

Thank you for posting back that uninstalling "Crystal Reports XI" from your computer fixed the problem. Thanks also for marking this question solved.