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Это соединение является недоверенным | This connection is untrusted

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На русском: Доброго времени суток! При попытке открытия сайта https://www.youtube.com/ появляется сообщение о недоверенном соединении. При этом отсутствует кнопка "Я понимаю риск". На ПК установлен антивирус Kasperky Workstation 6.0, но он отключен. Все попытки исправить ситуацию (включая предложенную информацию с сайта Firefox) были четны. Прошу помочь разобраться в проблеме. Так же хотелось бы обратить внимание, что при переходе по адресу: http://www.youtube.com/ сайт открывается нормально.


In English (sorry if something is not clear. Translated by Google Translate): Good day! When trying to open a site https://www.youtube.com/ message appears untrusted connection. This button is not "I understand the risks." On the PC installed antivirus Kasperky Workstation 6.0, but it is off. All attempts to rectify the situation (including the proposed information from the site Firefox) are even. Please help sort out the problem. Also I would like to draw your attention that the transition at: http://www.youtube.com/ site opens normally.

На русском: Доброго времени суток! При попытке открытия сайта https://www.youtube.com/ появляется сообщение о недоверенном соединении. При этом отсутствует кнопка "Я понимаю риск". На ПК установлен антивирус Kasperky Workstation 6.0, но он отключен. Все попытки исправить ситуацию (включая предложенную информацию с сайта Firefox) были четны. Прошу помочь разобраться в проблеме. Так же хотелось бы обратить внимание, что при переходе по адресу: http://www.youtube.com/ сайт открывается нормально. ----------------------------------------------- In English (sorry if something is not clear. Translated by Google Translate): Good day! When trying to open a site https://www.youtube.com/ message appears untrusted connection. This button is not "I understand the risks." On the PC installed antivirus Kasperky Workstation 6.0, but it is off. All attempts to rectify the situation (including the proposed information from the site Firefox) are even. Please help sort out the problem. Also I would like to draw your attention that the transition at: http://www.youtube.com/ site opens normally.

Chosen solution

There are no settings in your troubleshooting info that suggests that https does not work. Please consider also troubleshooting your operating systems network after you try to clear the cache.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Chosen Solution

There are no settings in your troubleshooting info that suggests that https does not work. Please consider also troubleshooting your operating systems network after you try to clear the cache.

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.