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How come my video with my photo didn't work as a video, only a very bad picture which was meant to be me talking to my parents?

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Me Video Talking to my parents Only a picture of me sent to them, Why did the video audio and movement not work?

Me Video Talking to my parents Only a picture of me sent to them, Why did the video audio and movement not work?

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Hi 1976tonilee, In order to further investigate, what are you using to send the video? Also what is sent may be limited to a certain size? Please provide a little more detail on the steps you took and we are happy to help.