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Firefox for android keeps crashing

  • 1 reply
  • 4 have this problem
  • 13 views
  • Paskiausią atsakymą parašė Roland Tanglao

jersul
jersul
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On my Motorola RAZR HD Firefox keeps crashing on certain websites, such as nytimes.com and www.debka.com. It just suddenly and unexpectedly goes back to home screen. and when I restart Firefox it goes to home screen, no memory of where it was. What can I do to stop this?

On my Motorola RAZR HD Firefox keeps crashing on certain websites, such as nytimes.com and www.debka.com. It just suddenly and unexpectedly goes back to home screen. and when I restart Firefox it goes to home screen, no memory of where it was. What can I do to stop this?

All Replies (1)

Roland Tanglao
Roland Tanglao
  • Moderator
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Hi jersul:

Please provide the following information so we can help you:

  1. Are you using Firefox for android 36.0.0? We just released an update, please upgrade to Firefox for Android 36.0.1 and let us know if that helps!
  2. Surf to about:crashes and please reply with the report id of your crashes (the report id starts with "bp-") AND please reply with your version of Android (4.1 Jellybean, Lollipop 5, etc)

Cheers!

...Roland