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thunderbird crashes randomly, even when i don't use it. @ NS_ProxyRelease, @ nsInterfaceRequestorAgg::~nsInterfaceRequestorAgg, @ nsACString_internal::Assign .

  • 9 replies
  • 1 has this problem
  • 64 views
  • Paskiausią atsakymą parašė Wayne Mery

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Hi,

since 2014-06-10 my TB keeps crashing randomly, sometimes several times a day.

I've reported most of crashes:

bp-212d8fa4-daae-4b54-991b-fcaf02141024 2014-10-24 07:09 bp-55e99b5f-9190-42ca-84c5-f1f682141024 2014-10-24 07:04 bp-0f6cf1ec-3e08-43d7-aadd-fbc102141023 2014-10-23 19:07 bp-ff8236ad-e5ea-4adb-bda4-cd31d2141022 2014-10-22 19:12 bp-bb097494-1e62-4f47-b869-d92422141021 2014-10-21 15:18 bp-04ca8fb8-fa28-414b-8078-129132141021 2014-10-21 11:25 bp-7050580b-6734-4668-b469-840f22141021 2014-10-21 10:33 bp-6390c0f3-6f7d-42e9-8bc1-731e52141020 2014-10-20 10:21 bp-56ae5d6d-3c87-4fba-9548-217892141020 2014-10-20 10:18 bp-a6a51de1-1865-4d46-b276-0f2f42141019 2014-10-19 10:09 bp-7218820e-257b-4b43-bf6a-b740a2141018 2014-10-18 19:41 bp-1f9712eb-0b9c-483f-8f4a-5f3872141017 2014-10-17 09:29 bp-3d365342-c315-4cdd-865e-dfa3d2141016 2014-10-16 15:13 bp-d027927c-4aac-4b91-a019-0eb242141013 2014-10-13 14:25 bp-a40ceb2d-b8d8-411c-8cfc-7ab182141013 2014-10-13 08:29 bp-18890e58-f73f-41cb-986e-98e292141012 2014-10-12 19:40 bp-38bc26ab-68ac-44d5-832b-fb8c62141012 2014-10-12 19:05 bp-14b8bd51-9b21-4e01-9043-ebfb72141010 2014-10-10 10:01 bp-793f241c-53db-45c8-83a6-d1f072141009 2014-10-09 07:45 bp-8f7c3680-e3fc-4b56-8dd5-945f12141007 2014-10-07 22:17 bp-6a104f2b-3b69-49c4-b1c1-ffdd22141007 2014-10-07 13:37 bp-28521e62-3178-430c-ab12-95c072141007 2014-10-07 09:13 bp-6a224d67-5ec1-4f31-92f6-2c45e2141004 2014-10-04 11:51 bp-3bd745ac-6a92-459a-9115-5c62d2141001 2014-10-01 12:53 bp-bd840a2b-632e-45cf-8d4c-cf2ed2140930 2014-09-30 19:40 bp-e5789094-74b4-44b9-aa4a-f02c12140928 2014-09-28 07:48 bp-eedd6098-fd09-4928-a8ae-491a92140927 2014-09-27 17:04 bp-28ea80c3-7ff8-45e2-b428-271822140926 2014-09-26 19:11 bp-24d26091-cb34-4cab-8207-e862d2140926 2014-09-26 13:37 bp-8fee6ecf-d714-42ed-82ef-fcb652140926 2014-09-26 12:31 bp-f7dbbeff-e8c4-4948-b539-75d502140926 2014-09-26 12:12 bp-ff126faf-5092-4fbc-a51d-559992140923 2014-09-23 14:41 bp-3c51dcd8-ede9-4650-9a5f-63b3f2140922 2014-09-22 08:25 bp-bb1b09e2-dd04-4b9b-b586-18db32140916 2014-09-16 08:30 bp-f7b93703-952d-4579-b162-51e3d2140915 2014-09-15 14:39 bp-e2b751b6-5ade-43e8-8d16-f4f822140913 2014-09-13 20:03 bp-92cd8eda-29b0-4c14-85c0-7ab192140910 2014-09-10 09:40 bp-66d18d66-b964-4a75-8ee1-de1d42140909 2014-09-09 07:52 bp-1d9c1a05-d62b-4de8-b202-b311a2140908 2014-09-08 08:38 bp-6425be7a-da3c-41d6-bd86-fc54b2140905 2014-09-05 18:16 bp-294c7374-45cc-401b-a4ba-3d1192140903 2014-09-03 17:23 bp-fa3629a5-f75c-4c37-9ad1-47cb42140902 2014-09-02 12:30 bp-aa7d9a0f-115f-463b-8578-2654c2140901 2014-09-01 11:22 bp-1f1b01e2-cf0a-47c0-af52-56ba22140827 2014-08-27 17:57 bp-6fa6f9bc-525a-4a52-827e-5ab192140827 2014-08-27 12:15 bp-b105c4aa-728c-490b-8012-3f6592140821 2014-08-21 16:38 bp-df64f1af-9aea-43e6-a393-580962140820 2014-08-20 11:41 bp-6479ff08-b0d5-474a-8bc9-bfc272140819 2014-08-19 10:14 bp-e080cbbc-f222-40e2-ba99-244552140808 2014-08-08 20:51 bp-7af61d10-d621-4087-a191-9f0322140801 2014-08-01 17:46 bp-2886cfcd-ff6b-450f-98f9-69dc52140730 2014-07-30 20:55 bp-34fe42e6-aeda-4bb4-85d3-4ec6a2140730 2014-07-30 19:59 bp-10d0ba7b-d85f-44f3-9f5a-0e40a2140728 2014-07-28 09:38 bp-d7ded2e7-70ec-4afb-ba85-57be62140728 2014-07-28 05:44 bp-1735a1ae-34a2-4210-813d-164282140711 2014-07-11 07:40 bp-5ea876f0-345e-4375-97ea-6a4dc2140707 2014-07-07 16:15 bp-b314e13e-4902-4348-a896-a148f2140630 2014-06-30 20:03 bp-27b7608b-9daf-40af-ad9f-51c7f2140630 2014-06-30 20:03 bp-138e10a8-d93d-47b3-8513-465892140630 2014-06-30 20:02 bp-1729ed36-d2b2-4170-b900-764232140630 2014-06-30 16:11 bp-90993360-3d19-4518-b904-529592140627 2014-06-27 06:42 bp-0f1c7d48-0cb4-4547-a86f-627102140625 2014-06-25 08:10 bp-c4c4d978-4be0-4671-83da-f275b2140624 2014-06-24 15:07 bp-247bbbd3-b750-44fc-9ca1-865402140623 2014-06-23 18:39 bp-427859a9-8827-4224-8b4b-22c382140623 2014-06-23 13:42 bp-98ec431e-9a61-439f-af64-3e4cb2140621 2014-06-21 12:40 bp-462df6ed-7413-444b-8ae4-113392140619 2014-06-19 21:08 bp-24de20e8-7dda-4658-a94f-8b48b2140616 2014-06-16 15:43 bp-02f06c8e-fd63-4c41-9fd3-54c7d2140610 2014-06-10 12:55


Could someone please help.

Modified by Wayne Mery

All Replies (9)

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please see the link to a Beta in this comment. Please download and install and advise if it fixes your issue. (The developers think they have it fixed. But confirmation is always a very good thing.)

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Hi Matt,

thanks for your reply. I installed 33.0b1 yesterday. Few minutes ago:

bp-7d0f44fa-7841-43b5-9f97-355032141026 2014-10-26 11:12

Best wishes, t.

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Now it's more like flood of crashes:

bp-b7e9ee31-5361-40f2-88d5-09ec62141026 2014-10-26 11:28 bp-3fe9d905-5a42-43be-8a5d-23ed62141026 2014-10-26 11:23 bp-b1c0f48e-a4a5-483b-acc4-63fae2141026 2014-10-26 11:23

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The patch Matt is tracking has been issued, but Beta has not been rebuilt since the patch landed. You can get the patch for testing at https://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/2014-10-23-03-02-02-comm-central/thunderbird-36.0a1.en-US.win32.installer.exe which is a nightly development build. Make sure you backup your THunderbird profile data before using it.

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Daily installed and updated to 36.0a1 (2014-10-28). No crushes during first hour.

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> Daily installed and updated to 36.0a1 (2014-10-28). No crushes during first hour. Best to give it a day or two :)

For future reference, if you add your email address to your crash reports then I can find all your crashes via mozilla's crash search tools. (It's restricted access, not public)

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ok. I will add my mail to crash reports.

I have a small problem with testing the issue. Normally I user Polish version of TB and for tests I need to use english one.

When I send messages TB converst my From to "From: =?UTF-8?Q?Tymoteusz_G=c3=b3ral,_niebieskie.net?=" and receivers have a problem to respod. Is there something I can setup in daily to solve this problem?

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> I have a small problem...

I have enough testers telling me that the crash fix is helping, so the easiest solution for your issue is to go back to a normal https://www.mozilla.org/thunderbird/ The crash fix should appear in the next version - 31.3 I think.

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Hi niebieski. Version 31.3.0 is now available