Thunderbird Community Forum

MY second email account (droulston@btinternet.com) stopped working 3 days back (it has been OK for many years). I tried uninstalling and reinstalling but my password was not accepted.

I have two Tbird accounts pmcreativeservices@rcn.com has been mine for 20 years, and it's what I use for bills, banking, etc. The other account is PatriciaRosemoor@rcn.com and is only used to collect messages that come from my author website. Yesterday, I got a message from someone who tried but couldn't put a book up at Amazon and asked if there was something I could do about it. My trying to send her a message via the PatriciaRosemoor account is what started requests for my Primary Password. One a minute after I cancelled the last one. I tried the two passwords I knew I had, but neither worked. I got a request for a new password so I did that and it didn't work either. I kept going back to it all day yesterday uselessly. I found directions of what to do online, but it didn't match up with my Settings information. Please, if you can tell me how to fix this, I would be grateful. Or, if I can keep the thousands of emails I probably have, I could try deleting the account and recreating the account. The problem would be how to bring all my saved emails back. Thank you for your help. Patricia

I dont understand this new method of sign in message you have sent, im an oldie, not an IT geek, I dont understand & very worried im going to loose access to my e-mail which has inf ormation on that i NEED

I need step by step instructions that an old guy will understand

Hallo, ich habe seit 2 Wochen Probleme mit der Authentifizierung meines Mailaccounds von AOL. Alles was ich Versuche funktioniert nicht. Ich bekomme jedesmal im eingeblendeten AOL Autentifizierungs Fenster die Meldung "etwas ist schiefgelaufen. Ich habe in meinem AOL Account schon mehrerer Male ein App Passwort für Thunderbird erstellt. Habe dieses App Passwort Thunderbird genannt. Konto ist ein SMTP IMAP Konto, die Ports stimmen auch. Ich habe mein AOL Mailkonto mittlerweile in Thunderbird komplett gelöscht und ebenfalls die AOL Passwörter gelöscht. Die Authentifizierungsmethode für outh2 ist angewählt und Cookies sind eingeschaltet.

Ich kann machen was ich will. Die Autentifizierung funktioniert nicht.

Woran kann das noch liegen. Ich bin mittlerweile ratlos.

Frank

I can't log in after changing my email password. My email address is [edited]@telia.com. I can log in with my new password using Telia Webmail. I have been in contact with Telia and they refer you. Best regards Anita Bodin

Hello, I am reaching out to request assistance in recovering access to the following email address: <redacted>@football-sapeurs-pompiers.fr. Following the theft of my laptop, which had an automatic login enabled, I am no longer able to access this account. Unfortunately, I do not have the password saved, and no one within the association is able to provide it. The standard "forgot password" procedure is currently not working for me. Could you please advise on how I can reset the password so that I can set up this email inbox on my new computer? I am available to provide any necessary identification or proof of my role within the association to facilitate this request. Thank you in advance for your help. Best regards,

<PII redacted by moderator>

I cannot login to jandcward@btinternet.com and my other btinternet account from Thunderbirds.The error is an incorrect password but it is correct

I have updated my password on my IMAP server. I cannot find where to enter the new password on the server settings. There used to be a box for this. It asked once when I logged in but dosnt ask again.

This must be one of the most basic settings that needs occasional updating but no clear location where to do it?

Its now made thunderbird un useable and have migrated across to outlook where you just type in the new password.