Thunderbird Community Forum

Hello,

I have settings set in account settings to apply signatures on replies and forwards, however it is not happening. What else can I change?

Thanks, Taylor

duplicate of /questions/1512068 thread.

I am being flooded with SPAM emails as of Jan 1, 2025. I mark them as JUNK and Mozilla seems to not understand they are junk and continues to fail to block them. Also, ALL of my incoming emails are now being delivered to the TRASH folder instead of to the Inbox folder.

I can send mail via thunderbird but now will not get it from earthlink server? tried restarting app, computer and router, no help. My mail is in my web mail but not thunderbird

I am being flooded with SPAM emails as of Jan 1, 2025. I mark them as JUNK and Mozilla seems to not understand they are junk and continues to fail to block them. Also, ALL of my incoming emails are now being delivered to the TRASH folder instead of to the Inbox folder.

Thunderbird does correctly mark emails I choose as spam spam. Problem is, TB fails to move these marked-as-spam emails to the selected spam folder. I've searched for cures here but nothing helps. Now what Mozilla??? See attached pics...

Starting this morning, only one of my three Earthlink email addresses I have set up in Thunderbird is downloading email from the Earthlink POP server. I have verified there are messages using the Earthlink app and web mail. It seems to contact only that one email address host and not the other two. It seems it is not even looking for messages to download on the other two. If I right click on the email account in the left bar and select, "Get Messages", nothing happens in the bottom status bar for those two, but the third shows it contacts the server. All worked fine just yesterday. I am running Windows 10 and Thunderbird Portable. I am using McAfee AV. What can I do to get those two email accounts to work with the server again? Thanks!

Starting this morning, only one of my three Earthlink email addresses I have set up in Thunderbird is downloading email from the Earthlink POP server. I have verified there are messages using the Earthlink app and web mail. It seems to contact only that one email address host and not the other two. It seems it is not even looking for messages to download on the other two. If I right click on the email account in the left bar and select, "Get Messages", nothing happens in the bottom status bar for those two, but the third shows it contacts the server. All worked fine just yesterday. I am running Windows 10 and Thunderbird Portable. I am using McAfee AV. What can I do to get those two email accounts to work with the server again? Thanks!

In the last 24 hours all messages in the "Inbox" (new and old) no longer have a "From" email address and default to my email address, at the bottom of the screen is the following message "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>". These emails once opened continue to be "unread", the option to typical options of a new email such as; delete are not available and they appear as if drafts. This is only occurring in the "Inbox", if mail is moved to another folder within the server folders or local folders the email appears and functions are normal. I read the following thread https://support.mozilla.org/en-US/questions/1457302, which only references updating the Inbox Flag Properties, however I do not have this option. See images of emails and properties for reference. (I have redacted my email address)

OS is Windows 11 Thunderbird is up to date as well. I have made no changes in the last 24 hours with the exception of adding a new "Tag" for email identification.

I would appreciate any help. Thanks Kristen P

I downloaded 138.0. I can get email and reply to them but can't start a new message. New message button does nothing. I don't have any add-ons. This is the newest version I believe. Any suggestions?

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I'm 65 years old and I've been using Thunderbird for 30 years as my main email client. Now we've reached version 138.01. I have realized that the true power of TB is the addons developers' community. Why I'm saying this? Because in reality TB out of the box does not offer any basic but fundamental functions. I'll explain myself. On every TB update there is only correction of code covering TB malfunctions as if Mozilla developers are unaware of users' needs. Now we have the new version but with these fundamental problems i.e. 1. Import/Export tools does no cover full backup/restore functions covering all folders including Local folders content. 2. Lack of internal function to remove the duplicates emails. 3. Lack of full language spelling correction tool when composing an event in calendar. 4. Lack of profile images for all incoming emails. 5. Lack of full functionality of search function ( similar to the addon Expression-Search NG) 6. Lack of internal mail merge function. 7. Lack of more exlicit rules for the creation of filters. Why we have to wait any developer to develop an addon in order to cover TB non existent functions? I'm really tired of waiting and it's time for me to get off TB train and turn to other email clients which respect users needs. This post expresses my disappointment towards Mozilla foundation developers and I dont' expect to receive any comments from other users. The only thing I would like to see is whether other users agree /disagree with my comments. Nobody would like to see that Thunderbird covers only the 0.21% of the market share of all email clients. Our expectations as users would like to see TB only to gain share and not to lose.

I made a mistake/didn't read the instructions carefully and I used the Thunderbird Tools/Export to make a backup of the profile folder in Windows 10. It's possible I didn't see what size the backup profile actually was. I installed Linux Mint Cinnamon 21.3 on the laptop and wiped out the Windows OS in the process, so I have no recourse to the original TB files. I cannot use the TB Import b/c file is too big. When I try to unzip the profile backup, I get an error message saying "an error occured when loading the archive" so I can't unzip the profile backup to import smaller pieces using the TB import tool. Is there any fix for this or have I lost all the previous email? The profile backup was of a POP3 setup, so the old email isn't on the provider server somewhere. Thoughts? Thank you!

After update 138.0.1 my profile is not "opening" emails.

I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either click or double click them are "white".

I even tried reading the "source code" it shows nothing. I even tried going to the beta channel, but no avail, the issue persists.

Is there a cleanup, any file to delete? something?

Why is it that sometimes I cannot use edit > paste as quotation. Sometimes I can then simply paste the text but sometimes not. I can't paste at all, that is. If I can't paste at all, but I paste into Notepad, then I can copy that plain text into TBird and it shows up. Different format but I don't really care about that.

This has been going on for years thru many TBird versions. And I cannot see any pattern in when pasting or pasting-as-quotation fails. It seems completely random.

Is there anything I can do to fix the problem? or better troubleshoot?

Thanks, Jeanne (Windows 11, TBird ver. 128.7.1esr (32-bit))

My thunderbird keeps popping up the "send message Error" . Please kindly check the attached photo. I push the OK. It will disappear. But it will pop up again in a few minutes. But acutally, I did not send the mail to the nominated Email address on the popping window. It keeps poping up my system. Could someone help me for this problem?

Hi, I've been having troubles receiving my Bill emails from Slingshot pwr, ph and internet provider. Is there any way they might have been blocked? It's only from their No Reply team, when it's time to pay, I have no problems receiving mail from any other contacts. I suspect the problem is from their side, as I do get their Customer Support emails, but they are saying different. Cheers.

Hello all, since a couple of weeks and, after year of use, the add-on Mail Merge crash… even delete the email. Please, any help to fix it? I belive crash when "send later" active, not in "send now". Thanks in advance, Asis

Hello Frinds!

Please help me find a solution to a fatal Thunderbird crash that erased the Inbox folder and its subfolder structure. All emails have disappeared, and the cause is unknown. Tried "View" but did not help. Didn't find any local program tools to restore the before-crash-state.

Here are the details:

1. The incident happened due to a random, uncontrolled cursor movement in the bottom left corner of the program window using the "drag and drop" feature. There was no clicking involved. Or maybe it was a coincidence: happened when Thunderbird was upgrading.

2. The current version of Thunderbird Portable is:128.10.0esr on Windows 10 Home.

3. As a result of auto backup creation on the day of the crash, the backup was overwritten by the corrupted original.

4. The size of the main folder has not changed, so I believe the files needed for recovery are still available.

Is it possible that this disaster is the result of a version update? So so far, Thunderbird worked seamlessly.

Looking for help. So far, I have not been able to find a solution, including with the assistance of AI. Thank you in advance.

Best, Max