Kolakisa mituna oyo eza na tag: Lakisa mituna nionso

Can't log in to Hotmail

After the last Firefox update, I am not able to sign in to Hotmail (or possibly Microsoft account in general). Firefox is asking for "Face, fingerprint, PIN or security k… (ebele ya kotanga)

After the last Firefox update, I am not able to sign in to Hotmail (or possibly Microsoft account in general). Firefox is asking for "Face, fingerprint, PIN or security key" - but it has never asked to create any of these. Apparently, it is impossible to sign in with a password. And this request seems to originate from Firefox, not from Microsoft - and I am able to sign in to Hotmail with other browsers. How can I disable this, so I can use Hotmail in Firefox?

Asked by petri.suila basanza 5 eleki

Last reply by Paul basanza 5 eleki

2FA token generated for Firefox Account has the wrong name (email)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" … (ebele ya kotanga)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" (email) on the token generated by my 2FA App was the primary email of my Firefox Account.

Then I clicked on "Change", and followed through the same steps as when 2FA was "Added". Now, the "name" on the generated token was neither the primary or the secondary email of my Firefox Account ! The name on the token was the email I used as the primary email of my Firefox account back in 2020 ! Despite the wrong name (email), the 2FA code worked fine for signing in. How and why does this happen? What is the intended purpose of the "Change" option?

I fixed the name on the token by Disabling then Adding 2FA again.

A Curiosity?: When I try to sign into Firefox account, 2 emails are offered by Firefox - the current primary email for the account, and the previous primary email for the account. The second email IS in Logins, but not for accounts.firefox.com. The 2nd email is rejected if it is tried to be used. Where is Firefox getting the previous account email from?

Asked by Stone basanza 5 eleki

Last reply by Paul basanza 5 eleki

TWo Part Authentication of Account

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried agai… (ebele ya kotanga)

Hi Helpful People. I scanned the QR code to continue the two part authentication of my account. When I opened it all I received was an inappropriate ad. When I tried again I went to someone trying to scam me about security. I am using this forum to tell someone this happened. Thank you.

Asked by acgjgittins1 basanza 5 eleki

Last reply by Paul basanza 5 eleki