Firefox Community Forum

Example email attached. Mozilla support emails say requests are coming from a windows 10 device but I am on 11. Is this a sign that something is wrong with my account or just a typo?

I had the hardest time downloading Mozilla Firefox on my computer and getting the correct one much less I purchased the Mozilla VPN and I really got it for my Samsung TV and I’ve tried and tried and tried to get it on there and I haven’t used it so I was wondering if I could get a refund on my MozillaI had the hardest time downloading Mozilla Firefox on my computer and getting the correct one much less I purchased the Mozilla VPN and I really got it for my Samsung TV and I’ve tried and tried and tried to get it on there and I haven’t used it so I was wondering if I could get a refund on my Mozella VPN thank you, Mark Yarbrough

My user experience on Firefox is being severely impacted and is making me angry. I watch the updates calendar they are once a month. So why can i not go a whole week it seems with a necessary Firefox update to my browser that impacts the performance of websites. I like to have multiple tabs open over a week or more. I don't want to close and reopen my tabs every time I want to use my computer. SO WHY are there SO many updates. It's seriously making me want to uninstall your browser and I have been using Firefox on multiple devices for years. More than 20 years now. It's seriously ridiculous to have a major update every week or even every other week where I have to shut down and save my work on ALL of my tabs just to update Firefox. I have never remember history and I am going to uninstall and reinstall from even greater security because I have serious concerns about the amount of data that big tech companies share with 3rd Parties and the government. I am an honest American citizen and I HATE being surveilled and having my private life sold to the highest bidder. But even though. the safety of your browser is a positive feature it becomes very difficult to WANT to use Firefox when my workflow is CONSTANTLY interrupted.

Seriously, You JUST updated on the 23rd/24th and now just two weeks later there's already ANOTHER update. And who even knows when that one dropped. I only checked it because sites were acting up. And EVERY TIME a site acts up it's because of an update. You have interfered with my user experience with Youtube, and Multiple Streaming Services, and Multiple Chat bots. It's thoroughly dis-satisfactory and disruptive, and ANNOYING. I want a tool that protects me while I am on the web. I do NOT want a tool that ruins my internet experience every week.

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

When I want to search something I usually open a new tab (Ctr+T) then quickly hit Tab so my typing indicator goes from the Address Bar to the Search Bar, but with a recent update there is now a "Search Selection" part that is in the way so I have to hit Tab twice.

I know this seems petty but I have been the simplest happiest minimalist user for the past 25 years and I've never had issues with Ctr+T followed by Tab to search something. Why did you implement a change that I am sure nobody has ever asked? Please revert it back or explain to my fatigued mind how to do it if it is possible.

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149.0 is re-started, and Help --> About Firefox again tells me to restart to upgrade. I have tried the upgrade at least three times.

Hi,

I’m facing an issue with my website’s fine checking tool on Mozilla Firefox. My website is evgfinescheck.com , and the tool works fine in some browsers, but on Firefox it doesn’t load properly and sometimes shows an error.

I am already using the latest (updated) version of Firefox, so the issue is not due to an outdated browser. The tool either fails to fetch data or doesn’t respond as expected when users try to check fines.

I’ve checked basic things like internet connection and browser updates, but the problem still persists specifically on Firefox.

Can anyone guide me on:

What could be causing this compatibility issue? Are there any common JavaScript, API, or CORS-related problems specific to Firefox? How can I debug or fix this issue?

Any help would be appreciated. Thanks!