Firefox Community Forum

A few weeks ago, just after I tried to delete the cache and tracking cookies from Firefox (using AVG TuneUp, which seems to have taken more than I asked it to remove), my browser started refusing to load any new sites, or reload inactive tabs, once I had been using it for about five minutes after rebooting it. It also crashes completely when I try to download or upload anything after that point, which is irritating but does mean I have some crash reports to share (bp-5a7c5f6e-0d55-451a-8b2b-15b360250524 is the latest one). I've tried everything I can think of or find on the Internet - Troubleshoot mode, disabling and re-enabling hardware acceleration, refreshing the browser, uninstalling and re-installing it with and without restarting the computer in-between (which seemed to work for a while), culling tabs (although, if I'm reading the crash reports correctly, lack of memory isn't the issue after all; certainly, Chrome doesn't have the same problem even when using more memory than Firefox did), even running diagnostics on my computer's RAM and hard drive - but nothing's fixed it. What might be going on, and how can I solve this problem?

I seem to have accidentally set up tab-groups, on desktop. Probably I fat-fingered a shortcut to group some tabs. This is a function I'll never intentionally use — since I'd rather not cut off my fat fingers, is there a way to permanently shut off tab-groups?

Thank you kindly.

Hello,

I have problem with some specific web pages like below that keeps loading and refreshing again and again until account gets lock.

login.microsoftonline.com

Regards,

Aqeel

hello, is there a way to turn off rounded corners? i cannot find the option anywhere, i'm visually impaired and struggle to see words with the rounded corners as it makes everything blend together. please don't give me the "oh but it looks better" speech, i'd believe you if i could see it, but alas i am here asking how to turn it off.

https://drive.google.com/file/d/1c66u.../view?usp=drive_link

My option to "Open a specific page or set of pages" has vanished!!!

Originally a page I play backgammon at wasn't displaying properly, my graphics drivers are up to date so I shut down the browser, when that didn't work I was going to uninstall but at the beginning of that process I was given the option to refresh so I chose that instead.

Unfortunately it took me a hot minute or two to realise my browser was no longer opening a specific page it always had done.

Where has that option gone?

a few months ago, i built a new computer and upgraded to windows 11. but i have been having a bug where after resuming use of a firefox window, i will at some point lose the ability to left clicks links or to type in any fields on the page. for my mouse, i can still properly left click web buttons, like the youtube players, and i can left click tabs to switch between them. right and middle click still work correctly as well. for the keyboard, i can use keybinds on my keyboard (ctrl-tab/ctrl-shift-tab/ctrl-a) or hit space bar/page up/page down to navigate, but typing in fields just doesnt work. this bug happens after some random point of using the program, so it could happen after 10 seconds or 10 minutes.

the only way to fix it is to switch to a different program momentarily, whether that be alt tabbing to a non firefox window or clicking the desktop. ive just tried switching all my extensions and everything off with troubleshoot mode, but still experienced the bug. ive also tried different keyboards and mice in different ports and had the same issue persist, so i dont think its my peripheral software since i used generic keyboards too.

does anyone have any suggestions on what could be happening here and if anyone is experiencing the same issue? its very frustrating

So far I have tried to uninstall firefox and re-install it. I have cleared my cache and cookies several times and just today I clicked on the little shield in the search bar and turned off the toggle for enhanced tracking. I don't know what else to do. Any suggestions???? Please?????

This drives me absolutely crazy as I tried to narrow it down for days now. The Amazon Seller website makes me login daily, which is not a problem on Chrome. If I export the cookies from Chrome into Firefox it works, but also forgets it after about day. I can confirm:

- cookies are not the problem and don't expire, as they keep working in Chrome on the same machine and network and if I export them again from Chrome and import to Firefox even daily, it still works, so the cookies are fine - It's also not amazon's fault, let's say a stricter protection agains Firefox for example, for the same reason as above, they don't block the cookie - I turned off every protection, made sure cookies are persistent and I gave every exception to amazon's website but didn't help - it happens even if I don't close the browser, so it's not a problem with cookie deletion - I tried it in a completely clean new firefox profile, same problem

I'm losing my mind because of this..

Hello everyone, As possible in previous Firefox releases I like that clicking on a .mdb file (msaccess) Firefox starts automatically Microsoft Access rather than asking where to save the .mdb file.

Thanks and regards Volker Zipp

After a recent Firefox update my bookmarks went missing. Mozilla informs me that to recover them I need to go to about:profiles. There the "Launch profile in new browser" button is missing. Mozilla instructions advise me to click on it to begin the process to recover my missing bookmarks. If you know of a way to recover the missing button or know of another way I can recover my book marks I'd appreciate it. Thank you.

I discovered that I cannot sync with my google account protected from 2FA.

In detail:

1. Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
2. Numbered list item Login successful with another account not protected by 2FA

Note that:

1. Numbered list item cookie allowed;
2. Numbered list item using newest version;
3. Numbered list item protection set to standard;
4. Numbered list item tried to reinstall firefox

but none of them are successful.

I have also confirm that:

1. Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
2. Numbered list item there's no (significant) error logged from the F12 console

full F12 message here: ``` GET https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9 [HTTP/3 200 143ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css [HTTP/2 200 OK 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/query-fix.js [HTTP/2 200 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js [HTTP/2 200 0ms]

sentry-config-builder Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" } config-builder.ts:49:9 sentry-config-builder Object { msg: "sentry targeting: prod" } config-builder.ts:63:9 XHRPOST https://accounts.firefox.com/nimbus-experiments [HTTP/3 200 148ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl [HTTP/2 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 148ms]

GET https://accounts.firefox.com/favicon.ico [HTTP/3 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 144ms]

webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 143ms]

XHRGET https://api.accounts.firefox.com/v1/totp/exists [HTTP/3 200 142ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg [HTTP/1.1 200 OK 0ms] ```

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks.

I typed exactly the same including spaces in both Chrome and Firefox. First 2 lines typed in Chrome, saved the draft, last 2 lines typed in Firefox but in Firefox the nonsense occurs. Amazingly the 2 lines typed using Chrome still display well in Firefox. Firefox adds the extra number in the fractions in the space I had typed! How can I get Firefox to work well at outlook.live.com?

This has only happened in the last few weeks, during all those updates. Am on 138.0.4 Are any of these updates buggy?

I was trying to look at an item on the Costco web page. As you can see from the image "Pop-up being blocked" the size selection is missing. I guessed and allowed pop-ups from Costco.com. As you can see from the image "Pop-up setting allow pop-up" the missing data is visible.

I thought Firefox would prompt if pop-ups were being blocked giving you the option to enable them. Am I wrong? How is a user supposed to know that there is missing data being blocked by Firefox?

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

I have Firefox synced on two laptops. In the sidebar menu, when I look at tabs, I see tabs from the other device, but when I look at bookmarks, I only see bookmarks from the device I'm on. Neither can I see synced bookmarks in Manage Bookmarks. In the Settings, in "Manage what syncs on all your connected devices", I have Bookmarks checked. How do I see my synced bookmarks?