Firefox Community Forum

YouTube only on Firefox has terrible stutter/frame pacing issues, most prevalent when watching 4k/60 content. "Stats for nerds" shows a healthy buffer and minimal dropped frames. This issue is not present when watching local videos or on Microsoft Edge. The issue can be alleviated by watching in 1080p60 but stutter/judder is still present. The issue is not resolved no matter what power or performance options I choose in my laptop's settings. Any help is super appreciated, as I really don't want to open Edge every time I need to use YouTube. Thanks!

Specs: Samsung Galaxybook4 Edge Snapdragon X Elite X1E-84-100 16GB RAM 60 / 120hz screen Firefox Hardware Acceleration on

I just got the update and love the sidebar customization. The only caveat is that there is no easy way to close a tab (not counting key shortcuts) without having to open the sidebar and click X that way. When it is a horizontal tab, the X is very upfront and easy to click. I was wondering if there would be any patch that would add a "close tab" button either to the right of the refresh button in the top left, or to the right of the "Open a new tab" button in the top right.

If there is already an easier way to close tabs, then I am all ears; the less clicks the better, and a more simple browser to operate!

after reinstalling my system i culd not login to my account i have like 9 passwords and your stopid system blecked my attempts like after second attepmt so i did password recovery and changed it but after that all my sync data are gon WTF!!!!! It makes the sync function pointless and usless for its specially for that purpose !!!!!!!

Hi, using Mac OS. Have tried the about:config set the auto update configs to false, still it keeps prompting every day or a few hours . There is also a timer setting. They dont seem to work, and these update notifications are very irritating, keep popping up every 8 hours or so.

Not sure the necessity for these incessive updates every day or hours, it uses a lot of system resources and hdd space, can Firefox put back the option when we can just tick 'update only when we want them' , in these, no background timer required they use system resources and there are many of us do not want them.

Dear Mozilla Support Team,

I am writing to you today to report a persistent issue I am having while trying to access Pinterest (www.pinterest.com). Whenever I attempt to visit the website, I encounter the following error message:

Pinterest Secure Connection Failed An error occurred during a connection to www.pinterest.com. PR_CONNECT_RESET_ERROR

I have tried troubleshooting this issue by:

Clearing my browser cache and cookies. Restarting my computer. Trying a different web browser. Disabling any ad-blockers or extensions. Unfortunately, none of these solutions have resolved the problem. I am using Windows 11 and have attached a screenshot of the error message for your reference.

I would greatly appreciate it if you could provide me with some guidance on how to resolve this issue. I am unable to access Pinterest, which is causing significant inconvenience.

Thank you for your time and assistance.

Sincerely, Hatice Bozkurt

Hello,

Why some websites aren't working properly with Firefox but does with others?

Here are two websites that I have issues with:

https://bell.ca (Home internet section, can't scroll) https://cogeco.ca (Business internet section, can't scroll)

Guillaume

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

For several weeks now, whenever I try to log in to a google account, Firefox crashes. The crash happens on the screen where you enter your email address, before the page where you enter your password. I start to enter my email, and about 3 letters in to typing my entire browser freezes. The crash also happens in troubleshooting mode, so I know that it isn't a problem with one of my plug-ins. This isn't an urgent issue, I can get by with the gmail accounts that are already logged in, but it is really annoying.

When I click submit on a form and switch tabs before it completes processing and return to the tab after the page is not refreshed with the new page returned from the server. However, the action has completed on the server. This only started happening in the last couple of weeks. Note: if I stay on the tab without switching it is fine.

Yet another sterling example of why change is usually bad. Why did Firefox, Google and other browsers (though don't know about Duck Duck Go) drop the 100 results per page option? I've always had that enabled and now that it was removed it makes searching extremely tedious and time wasting. Please offer a SIMPLE AND QUICK way to restore this option ASAP. Thank you.

First of all, why are there two Other Bookmarks folders? When I add a new bookmark, my routine is to open Manage Bookmarks, drag the new bookmark to the second (lower) Other bookmarks folder, then choose Sort > Sort by Name. I have also tried A > Z Sort Order. The sorts work within the Manage Bookmarks window, but they are not saved automatically, and I do not see a way to save them manually. Also, if I go to the Other Bookmarks folder on the far right side of the Bookmarks Toolbar, I have to scroll down to the bottom of the list to see my new bookmarks. They are not in ascending alphabetical order the way I want them.

Hi,

I have been using Mozilla for decades. In the last few weeks, the browser is constantly crashing. I heard there were some large scale denial of service attacts on Mozilla and I feel like I am seeing the effects. My browser is upto date so that isn't the issue. Is there anything I can do? If it doesn't get better soon I will have to switch to Chrome or worse :-( YUK! I love you guys and really hope there is a solution.