Previously deleted emails are returning to InBox and unable to delete them
Over 4000 previously deleted emails suddenly started loading to my Inbox. I have tried to delete them but get a message - "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox". There appears to be plenty of disk space and as far as I'm aware the file system allows write privileges as I am Administrator. I have managed to delete the messages using Up Function+Delete, (which doesn't write to the Delete folder), and have cleared all from Webmail but still have the same problem. I am also unable to receive any new emails. The email is POP3 configured. I have ensured that my Thunderbird if up to date. I operate Windows 10.
All Replies (1)
remove you antivirus and see if it improves, I think it will.
The polite long response that says the same thing
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.