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Google Sheets- BlackScreen

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Jennifer
Jennifer

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather than the sheet itself. Can you please help. Thank you!

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather than the sheet itself. Can you please help. Thank you!
Bafoto sur écran jointes

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SuMo Bot
SuMo Bot

What OS? What version of Firefox? Can we access the same sheet? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf I have no issues with the sample google sheet doc. see screenshot