tried to start up VPN and the box went to update now. clicked on update and after a few seconds it stopped. tried to delete so i could do download for new VPN. the box popped up and stated that i have to be an administrator to delete VPN. tried to download VPN and it stopped and box said encountered an unexpected error installing pkg code 202 and the another box said same only with code 203. then i tried to send a msg and it would not submitt when i clicked on select. so now i am trying this way