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Thunderbird (and FF) error message and now I have real problems

  • 3 biyano
  • 2 eza na bankokoso oyo
  • Eyano yasuka ya kerzisg

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so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message:

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

I do not have thunderbird open. i confirm in task manager. don't think anything of it. then firefox starts doing the same thing.

at this point, I am already uninstalling the other software above to try a new, clean install and I am required to restart.

after restart, weird stuff. half my desktop icons and explore files are now faded. neither TB or FF will work. I use chrome, see a bunch of the messages on here to first look at uninstalling and reinstall. Do it. Doesn't work. Next step - run down through appdata, roaming, etc to get to the profiles folders and delete the "profile.lock" file

Yes. This works for FF but WTH!!! I open TB and every email is gone. I go thru the process to zip my profile and import. Nope. Doesn't work. So i unzip the file into a thumbdrive and import using eml method.

TB does not keep my original format, duplicates all folders, and anything older than early 2023 is there but there is no longer a subject, sender, etc

I take a break. Today I am back at it. I cannot access new emails at all. I cannot delete the folders so I make a backup folder, uninstall and reinstall TB and the same thing.

How can I reset TB, import the old emails?

What is the importance if anything of profile.lock?

Any thoughts if working through issues on python, etc caused this?

so I am working through downloading python and chromedriver and dealing with PATH issues re: selenium, pip, etc when I start getting first an email error message: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. I do not have thunderbird open. i confirm in task manager. don't think anything of it. then firefox starts doing the same thing. at this point, I am already uninstalling the other software above to try a new, clean install and I am required to restart. after restart, weird stuff. half my desktop icons and explore files are now faded. neither TB or FF will work. I use chrome, see a bunch of the messages on here to first look at uninstalling and reinstall. Do it. Doesn't work. Next step - run down through appdata, roaming, etc to get to the profiles folders and delete the "profile.lock" file Yes. This works for FF but WTH!!! I open TB and every email is gone. I go thru the process to zip my profile and import. Nope. Doesn't work. So i unzip the file into a thumbdrive and import using eml method. TB does not keep my original format, duplicates all folders, and anything older than early 2023 is there but there is no longer a subject, sender, etc I take a break. Today I am back at it. I cannot access new emails at all. I cannot delete the folders so I make a backup folder, uninstall and reinstall TB and the same thing. How can I reset TB, import the old emails? What is the importance if anything of profile.lock? Any thoughts if working through issues on python, etc caused this?

All Replies (3)

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I'll add when I try to check for new email today the error msg I get is:

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enought disk space to copy the mailbox

Helpful?

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You deleted the profile with the mail and account settings in it and are posting here to complain about you deleting the profile. AM I reading this correctly?

See https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Helpful?

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nope. full profile is still present. i had the 1st error msg as noted. per https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding

i deleted the file profile.lock for FF and fixed the situation

searched for TB and found similar replies - https://support.mozilla.org/en-US/questions/1405955

so i deleted profile.lock for TB as well

i have all emails backed up. there are just inconsistencies in older emails (no subject, sender, etc) following import and I can no longer receive emails. I'm still working on the latter

I am considering moving emails to external drive, fully deleting profile, and doing a clean install, new profile and re-import old emails

Helpful?

Tuna motuna

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