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Can't connect to a website after Firefox update.

  • 1 eyano
  • 1 eza na nkokoso oyo
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  • Eyano yasuka ya FredMcD
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I get an ERROR when I try to access the OKCupid.com Site from my PC (Firefox, latest version) or use the link from the email sent to me by OKCupid (which should open in Firefox).

I’ve cleared all cookies and still get a screen that says :

“It’s not you, It’s us. We’re having trouble reaching our servers. Please try again”

Retrying does not help.

I can get access using Microsoft Edge.

Is there a solution for the problem ?

Thanks, Rod

I get an ERROR when I try to access the OKCupid.com Site from my PC (Firefox, latest version) or use the link from the email sent to me by OKCupid (which should open in Firefox). I’ve cleared all cookies and still get a screen that says : “It’s not you, It’s us. We’re having trouble reaching our servers. Please try again” Retrying does not help. I can get access using Microsoft Edge. Is there a solution for the problem ? Thanks, Rod
Bafoto sur écran jointes

All Replies (1)

Interesting. I use Firefox v54 as my default and had okcupid jumping on my screen but nothing else. But when I used the current version, I got the same message.

This looks like a problem with the website.