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All my browser's pores have been deleted

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All my browser's pores have been deleted Even though syncing has been active But all my passwords have been removed at once

Please Help me

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Separate Security Issue, please update your Flash 25.0 r0 by removing it with this : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html as it is to old to update and will leave remains behind. Reinstall with Flash Player Version: 30.0.0.113 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Hi, sorry to hear that. I have no idea what you mean by "pores" ? I do not see you speak of other devices that you are Synced with that you can recover the data from so it appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of these article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

If this is incorrect please let us know to help you further.

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Sync can never replace a proper backup :

Please let us know if this solved your issue or if need further assistance.

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Unfortunately, all my information has been deleted I have to remove Firefox !!! forever

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Thanks for Contacting Firefox Support

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Hi gavad700, Do you have a backup of your Firefox data? We can help you restore that backup if you have one.

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You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.


You can check in Windows Flie Explorer if there is a previous version of the file available.

You can look at this utility to browse System Restore points.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.