Cant find profile. Can I delete and reinstall?
Tried to refresh Firefox. After, I tried to open and it said, "Your Firefox profile can not be loaded. It may be missing or is inaccessible." After several tires, I moved Firefox to the trash and tried to reinstall. I got the same window again. Help, please. Thank you. I'm using a MAC v.10.12.6, if that helps.
All Replies (7)
Firefox comes in two or more folders on all computers. They are;
Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.
If you remove the Firefox folder, the user profiles would not be affected.
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
THANK YOU, FredMcD! I"m up and running thanks to you.
Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily.
Glad to help. Safe Surfing.
Pkshadow said
Hi,Glad to hear that your problem has been resolved. If you haven't already, *Please select the answer that solves the problem*. This will help other users with similar problems find the solution more easily.
Great suggestion, Pkshadow. This is what helped me through it. Hope it helps others. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles