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Domain expired page instead of valid web page; IE8 works correctly

  • 2 biyano
  • 0 eza na bankokoso oyo
  • Eyano yasuka ya TrainClaude

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Yesterday, I tried to reach through Firefox 45.0.1 and repeatedly got a page that said domain expired and gave tucows as the domain administrator. I tried access by clicking on the google link to this site, by entering the link via the keyboard, by clicking on a link in an email from a friend who was able to access the web site, and by cutting and pasting that link from the email into FF. All failed and displayed the domain expired page. I tried periodically all day long. Last night I cut and pasted the link into a copy of IE8 and the web site loaded. After I had done that, FF started loading the correct web site as well.

I turn my computer off at night. This morning, I turned it back on, went to FF to load and got the domain expired error. I started IE8, pasted the link, got the correct page and now FF loads the correct page every time. My guess is that tomorrow morning, I will start getting the domain error page again until I access the page once from IE8.

This is a minor inconvenience as this is neither a frequently used nor very important page. I do not see many domain expired error pages but do see some. Now I am concerned that I will get a domain expired page when I try to access something important. I could always try IE8. Even so, without knowing the cause of this error, I can't be sure of all the problems this is causing

In case you are wondering, tucows, lists the page as expiring in March of 2017.

All Replies (2)

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If Firefox can't load a site, it doesn't search for the reason... that message likely comes from the site itself, which is rather odd.

Is there anything special about how you connect to the internet, for example, using a proxy, content filter, Tor, Hola, private VPN, etc.?

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

First try Ctrl+Shift+r to reload bypassing the cache. More generally if needed: How to clear the Firefox cache

Note: If you have a large hard drive, this might take a few minutes. If nothing seems to be happening, try reloading the page (Ctrl+Shift+r) to see whether the used disk space has decreased.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site (even an error message on the site), try either:

  • right-click a blank area of the page and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

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Thanks. After a couple days of failures, now I can't make it fail again. I have saved your response and will try all you suggest if the problem occurs again.