Thunderbird 도움말 포럼

Trying to use my old profile on a fresh install.

After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible.

So I did the following:

1) started the profile manager 2) removed all profiles 3) created a new profile 4) changed the name of the folder in the file system 5) copied my old profile folder to the same spot with the same name that the profile manager gave it

When I started thunderbird, I was just expecting it to load with my old profile.

Instead, I got the Account Setup screen.

I don't want to setup my email account, as I'm worried it will start downloading all my emails, and store them in who knows what profile. I could not see a way to start Thunderbird without it successfully connecting to an email server in this setup process.

Any suggestions for just getting mozilla to start and load my old profile please?

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles.

Windows 11 is consuming nearly all of the C: drive. I badly need to get TB (and Firerfox) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

I've read everything I could find here and all of that is about using an external drive as a backup. Most of the other help I've found on the web is clearly outdated.

Thanks. jt

I installed the Thunderbird software on (2) devices to replace the Windows Mail product. On the first device (Windows 11 laptop) I was able to add all (3) personal email accounts needed (1 Spectrum and 2 Gmail). On the second computer (Windows 11 MS Surface) i was only able to install (1) Gmail account and the Spectrum account. The second Gmail account gives an error when it tries to verify the account with Google giving the error as follows.

400 that is an error. The server cannot process the request because it's malformed. It should not be retried. That's all we know.

Since the settings on both computers are the same for the account and both Gmail accounts work on one computer this doesn't make sense to me. Any suggestions would be helpful.

Question 1 - Is this a real version? (as dlsplayed in troubleshooting information) Question 2 - How can I upgrade to version 115,, or do I have to delete and start again? Sub question - if I have to delete what is the best method? I just spent a few days installing and then installing 5 gig of settings and mail from Windows 10; I would hate to do it again.

Hi, hope someone can help please

By mistake I set up my 89 year old aunties TB using a Beta version. All of her emails are in that profile. I then installed the stable version but I'm told that the stable version is an older versions and can not import from the Beta.

Specifically the Beta version is 127.0b4 (64-bit) and the stable vesrion is 115.11.1 (64-bit).

Is there any way to recover the emails (and if possible the settings) from the Beta profile to the stable release

Thanks in anticipation

Russell

I don't lnow. That is why I am asking for help. 1). I have installed Thunderbird on my PC and have your Icon on my desktop. I have a Domain, 'handmadebooks.co.uk hosted by Go Daddy.I want to move my email address chris@handmadebooks.co.uk to the Thunderbird’ icon.

2)I haven't used Thunderbird for sometime. I used to click on the icon and a standard window would appear featuring messages, new and oldbut that doesn't happen anymore. I don't want to find the original page because I will probably lose contact again My IT skills are very limited thanks guys, Chris’

Hello.

I read that thunderbird works with Microsoft 365 and modern authentication. I tested with Microsoft 365 accounts and it worked fine. The problems come with an accounting of Microsoft 365 operated by 21vianet service.

I configured according to https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 with the IMAP and SMTP settings from https://support.microsoft.com/en-us/office/settings-for-pop-and-imap-access-for-microsoft-365-operated-by-21vianet-ca51235d-afc5-4d7d-843c-3616a37d5771

It complaints "The IMAP server partner.outlook.cn does not support the selected authentication method. Please change the 'Authentication method' in the 'Account Settings | Server settings.'"

In SMTP settings there is no option to configure OAuth2

If you are one to search around for Thunderbird releases, you may have stumbled onto 127.0 from an unofficial site. I recommend you NOT use it. It is a beta, but not on the beta release channel. It is not intended for general use. Please ONLY use official releases from https://www.thunderbird.net/ If you do install this version, you will be presented with a warning message (see attached).

I've been using Thunderbird for years with no issues but suddenly this week it froze and although I could send e-mails from my Mac (running on Sonoma 14.5) I couldn't receive any. There was no message error, just nothing happened: it was frozen. So I finally opted to disinstall and then reinstall Thunderbird and now have incoming messages again but everything else I had: all my tags, e-mails older than a day ago, my address book have all gone. I've tried doing "import from profile "default" then choosing to import accounts and settings, address books, and mail messages but just get a message that "import failed unexpectedly, more information may be available in the Error Console" but I've no clue how to find the Error Console in question. Can anyone walk me through how to fix this issue and recuperate my old Thunderbird account without using all sorts of technical terms? I'm not IT-fluent! Many thanks.

I get the infamous "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections" error in Thunderbird. I just moved to a new Windows 11 laptop but have signed-off the old unit and old phones, leaving just two devices in Google / Security. Obviously, I have reduced the IMAP connections to 1 on the PC. Still, I cannot get emails on this new PC; before reducing the devices, I could get emails on the old PC, the new phone, an iPhone, and an old phone. Turning off the fire wall does not help. I have done many variations of uninstalls / reinstalls on likely combinations of devices. I won't repeat those here but the net outcome seems to be: uninstalled / reinstalled Thunderbird - no effect

shut down new computer and fired up old computer and Thunderbird retrieved new messages immediately

downloaded and installed eM Client - immediately connected and retrieved new messages

downloaded and installed MailBird - immediately connected and retrieved new messages

started Thunderbird and received the too many message.

I just finished a round of installing / reinstalling Thunderbird but with all the AppData/Thunderbird/ folders / profiles deleted. The Wizard failed to identify the server information, which I supplied based on the three sets of working parameters (Tbird, eM, MailBird) but the error this time was a could not connect due to the Username and Password not agreeing.

I don't want to give up Thunderbird but I am out of patience. Please advise if there is some hope for a software fix. I have wasted too much time on this already pursuing a universe of possibilities. Thanks, Don

I had an account in thunderbird on my old pc, but i messed up try to move acc to my new pc. Is there any way you can install it with all my folder etc. I did install new thunderbird app ,but when I enter my details it says, login to server imap. virginmedia.com with username homeimprovements2@ntlworld.com failed. I am in my mid 70s and I have only used thunderbird, and hope somebody can help me. Thank You. Bob Smith. UK