태그된 질문 보이기: 모든 질문 보이기
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All of a sudden my Privacy and Security page in Settings is frozen. I am unable to clear history and data, too!

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be s… (자세히 살펴보기)

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be sure...now nothing is happening when I click on them. FF is up to date and nothing is different (that I know of).

Please help. Thank you.

8시간 전에 Hashachar70님이 질문

3시간 전에 Hashachar70님이 답변

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Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (자세히 살펴보기)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

7시간 전에 aomcan님이 질문

4시간 전에 aomcan님이 답변

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can't access installed themes

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and ha… (자세히 살펴보기)

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and have found no solutions that work.

1일 전에 moonsharky님이 질문

20시간 전에 Mark님이 답변

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ROBLOX's webpage doesn't load after the new update (unless in incognito)

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and th… (자세히 살펴보기)

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and the roblox icon at the top left. All of which do nothing when pressed.

The weird thing is that it works completely fine on an incognito tab..? Now I noticed something similar happening with other roblox's websites, where some parts of the site would break in very similar ways, but I thought nothing of it cause it didn't affect me too much. But after the new update, it extends to everything, not just one sub-page of roblox, the entire website is like this.

I removed my extensions and restarted my browser to see if that would fix anything but it didn't help.

3개월 전에 No0bm님이 질문

23시간 전에 Jackson Jacksonjack님이 마지막 답변

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‘i HAD A FREE OPEN AI, CHATGPT, YOUR SYSTEM DELETED IT AND PUT CLAUDE ON IT FOR A CHARGE. HOW DO I GET THE FREE THING BACK ON FIREFOX?’ for ‘Firefox’

My question is above! I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting fr… (자세히 살펴보기)

My question is above!

I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting free as a student of a university.

How can I restore the FREE ITEM AND GET RID OF SOMETHING I WILL HAVE TO PAY FOR...AND STILL USE ai?

1일 전에 PAPERWORK님이 질문

1일 전에 TyDraniu님이 답변

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Browser suddenly crashing when opening Slack

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliab… (자세히 살펴보기)

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliably crashing every time I attempt to open Slack.

I've tried clearing my cache both broadly and specific to Slack, with neither producing results. Even tried deleting all cookies on Firefox, which was a bit of a pain, and it was no help.

I did read up on some people encountering a similar issue that could be fixed by deleting the Slack entry in "about:serviceworkers," but this did not help here.

The only extension I'm running is uBlock Origin, which I've been running for probably as long as I've been using Firefox, and that has never presented an issue before either.

Would appreciate any help or advice on the matter.

1개월 전에 Jared님이 질문

1개월 전에 Denys님이 답변

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Lost Everything

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it… (자세히 살펴보기)

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

1일 전에 Yamu님이 질문

1일 전에 Yamu님이 답변

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Lost tabs again. Exploring the backup files only gives the most recent tab.

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers. I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I… (자세히 살펴보기)

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers.

I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I recently spent a lot of time sorting most of my hundreds of tabs into a bunch of neat tab groups.

I'm not using any "sync between devices" functionnality


At some point, I open firefox like usual, and I noticed that it appears to be glitched. The rightmost tab (the last tab I had opened) seems to be working fine, but every other tab has no text, and I cannot switch to them. However, the colored line indicating that a tab is opened in a specific container still appears, it's just the tabs names that are missing. Also, firefox seems to generally not be responding, so I decide to close and reopen it.


Upon reopening, firefox restores my tabs, but I'm left with only the last tab I mentionned earlier. The "restore last session" button doesn't appear in "history". Neither "recently closed windows" nor "recently closed tabs" contain my 500+ tabs

I still have my extensions

I still have my bookmarks

I still have my base "new tab" setup, with my background image and my "pinned" websites (I don't know how it's called)

I still have my container "rules" (i.e, firefox still proposes to open specific domains with specific containers, even if I have lost old tabs that were opened in those containers)

I still have my "auto sign-ins" (i.e, I can still log into some websites without re-typing my password)

I have lost my tab groups


I'm used to losing my tabs. So I close firefox, and I go look in it's files.

The image firefox-mpris in the files still displays a youtube tab I was watching (yet this tab doesn't get restored)

I make a copy of sessionstore.jsonlz4 and sessionstore-backup, and try restoring from each backup by replacing sessionstore.jsonlz4 :

- the default sessionstore.jsonlz4 doesn't have my tabs of course

- previous.jsonlz4 has only the single last tab I mentionned earlier.

- recovery.jsonlz4 contains only 20-ish of some of the most recent tabs I had

- the "upgrade" files contains a bunch of tabs but it's from a few months ago so I'm missing the most recent stuff


Using this "scrounger" tool, I can look at what these files contain

https://www.jeffersonscher.com/ffu/scrounger.html

- sessionstore.jsonlz4 and previous.jsonlz4 both contain the single tab we talked about before (plus closed windows I don't care about)

- recovery.jsonlz4 contains exactly 25 recently opened tabs (plus closed windows I don't care about)

- upgrade.jsonlz4 contains 500+ tabs (with container ids, yay), but not the most recent ones of course (plus closed windows I don't care about)


From I saw online it looks like firefox only stores the last 25 tabs in these files, which are the last tabs I actually opened, even if more actually exist. What I really don't understand is : - Why does my upgrade.jsonlz4 file have more than 25 tabs then ? - Where are the other tabs supposed to be stored then ? the .jsonlz4 stores the last 25 tabs, yet firefox (usually) remembers all my 500+ tabs anyway, so where are they stored ?

Also, y'know, pls help me restore my stuff. Thanks.

2일 전에 glance-hull-aloha님이 질문

2일 전에 jonzn4SUSE님이 답변

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How to I stop Profile feature?

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla accou… (자세히 살펴보기)

I was interested in seeing how the profiles worked so I clicked yes to creating one, but once I set another one up I realised I would have to use a separate Mozilla account on it and I would prefer to keep everything on one browser and account. I tried to delete the profiles but it said it would delete all my bookmarks and data, is there any other way to hit undo or something and go back to the way it was before (without profiles)?

2일 전에 Kalena님이 질문

2일 전에 TyDraniu님이 답변

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Disabling Tab Restore on OS Restart

I'm trying to stop Firefox from restoring tabs after I restart my OS. So far, I've done the following: Disabled `Startup > Open Previous Windows and Tabs` Disabl… (자세히 살펴보기)

I'm trying to stop Firefox from restoring tabs after I restart my OS. So far, I've done the following:

  • Disabled `Startup > Open Previous Windows and Tabs`
  • Disabled all extensions
  • Confirmed I do not have a `user.js` file
  • Set `browser.sessionstore.resume_from_crash` to `false`
  • Set `browser.sessionstore.restore_on_demand` to `false`
  • Set `browser.sessionstore.resuming_after_os_restart` to `false` (It was already set this way.)
  • Set `browser.sessionstore.max_resumed_crashes` to `0`
  • Set `privacy.clearOnShutdown.openWindows` to `true`
  • Set `browser.sessionstore.max_tabs_undo` to `0`
  • Set `browser.sessionstore.max_windows_undo` to `0`

(I've since reverted the last two and the extension changes after they didn't work.)

So far, Firefox will not restore tabs on application restart (manually closing and relaunching) or on crashing (after sending SIGTERM/SIGKILL), but it still restores tabs after restarting the OS (if I allow the OS to kill it during shutdown). I've seen a couple suggestions to disable history completely, but I do occasionally refer to my browsing history, so I'd prefer a less-drastic approach. Ideally, I just want Firefox to treat the first launch after a shutdown as a normal launch and not apply any special behavior. Any help would be much appreciated!

System: Fedora 42 (Workstation Edition) Running Firefox 144.0.2 on Gnome 48.6-1.fc42

2일 전에 firefoxuser님이 질문

2일 전에 firefoxuser님이 답변

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strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (자세히 살펴보기)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

1개월 전에 bill님이 질문

3일 전에 bill님이 답변

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One tab is suddenly almost chromeless and listed as separate app in taskbar

Windows 10, latest version. I hit a shortcut, I think, and heard the trackpad, then one of the three open tabs was isolated from the rest in a separate, almost chromeles… (자세히 살펴보기)

Windows 10, latest version.

I hit a shortcut, I think, and heard the trackpad, then one of the three open tabs was isolated from the rest in a separate, almost chromeless window.

It's not in the taskbar pop-ups but instead has its own icon. In this 'chromeless' window there is no option to add a tab or window, there is no area to move it (I have to carefully use emtpy space in between buttons to move it). The top just fell off, that's basically it.

I have never seen this and have been using Firefox from the start way back when. I didn't install anything; this just happened as I was reading something and accidentally touched a key. Nothing changed, no settings were adjusted, nothing.

This option is not in the tabs menu or anywhere. I must say I kinda like it for this one 'tab' (which is a solo chromeless window) but I do need the menu and so on for productivity.

One of the screenshots shows this 'window', the other shows that 'window' is not part of the regular pop-up tabs in the taskbar but rather has its own icon, as if it were an app, in that taskbar.

What in the world is this? Can someone help?

1개월 전에 LineD님이 질문

1개월 전에 LineD님이 답변

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Mozilla standard sidebar

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all… (자세히 살펴보기)

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all what I want to do. Help

2개월 전에 dlrich1님이 질문

2개월 전에 jscher2000 - Support Volunteer님이 답변

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system alert

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in … (자세히 살펴보기)

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in 2) ZEUS.2020 Trojan detected--with same directed site 3) System Alert!---with same directed site.

I use McAfee as my security system. They recommend going to Firefox settings and disallowing random site connections. How do I get my system running again.

Latest McAfee scan shows 45 entries deleted and 2 browsers reset

3일 전에 LouCatalano1님이 질문

3일 전에 James (doing minimal support)님이 답변

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Уже больше недели многие сайты не открываются на Firefox

Уже больше недели многие сайты не открываются на Firefox, а некоторые открываются некорректно. Другие браузеры работают нормально. Хоть отказывайся от Лисы, как от основн… (자세히 살펴보기)

Уже больше недели многие сайты не открываются на Firefox, а некоторые открываются некорректно. Другие браузеры работают нормально. Хоть отказывайся от Лисы, как от основного браузера

4일 전에 cimba1님이 질문

3일 전에 cimba1님이 답변