모든 제품 Support Forum

Thunderbird has destroyed itself by putting emails into threads starting some time in the last year. How do you stop this? I can't find important emails anymore by the date I sent them (hence becoming a needle in a haystack and actually might not even be visible). Why would anyone wish this on themselves? I even have situations where emails are in the browser, yet don't download into Thunderbird. It's a horrible problem. Hey Thunderbird programmers: If it ain't broke, don't fix it I say.

I visited about:support for the first time today, and I notice a list of Add-ons I was unaware of (i.e. I did not installed these), and I have questions.

Some of these made me think about the search shortcuts I see in Firefox's search setting:

amazondotcom@search.mozilla.org bing@search.mozilla.org ddg@search.mozilla.org ebay@search.mozilla.org google@search.mozilla.org wikipedia@search.mozilla.org

Are these preinstalled in the Firefox browser? What is their function? Are the search shortcuts and these add-ons associated?

Thanx

I use FF on PC.

2 issues I have with android FF.......

I want my tabs like in the PC version,in a line across the top. Not hidden under a click me to see tabs.

History keeps showing in shortcuts,how to stop that?

Thanks

Can I have more than one bookmark toolbar at the top of the screen? I am a teacher and I have at least 12 maths bookmarks I would like to display as well as my standard / personal bookmarks.

Unattended software (kiosk) here.

Sometimes (so rarely that I cannot reproduce in dev) the client sees this error screen: "Firefox closed unexpectedly while starting..." (see image in attachment)

Sometimes when rebooting the error goes away and Firefox starts normally.

Sometimes even when rebooting the system - this vertical error screen appears, and one solution is to reinstall Firefox, but I'd like not to (if not necessary) or at least programmatically detect the issue and perform the needed actions.

QUESTIONS: How to programmatically detect (bash i.e.) that this error window is present and get rid of it properly? Or, how to (for debugging) force that screen to appear (to force that broken state)?

PS: I'm running Firefox using:

nohup firefox -P ff_custom_profile -new-instance -private-window -kiosk "$url" > /dev/null 2>&1 &

Thank you for any assistance or insight

Hi,

I already have the admx and adml templates installed on my gpo. I would like to control or prevent the install of vpn extensions on the firefox browser.

Specifically I would like to prevent the install of all vpn extensions to the firefox browser for the users in my company. I would like them to download and install other extensions. How could I do this through modifying the json file in the extensions folder of the firefox template in my gpo.

Thanks in advance, Floyd,

Hello,

We would like to deploy a configuration profile to our macbooks running Sonoma 14.5 and above. This is being done via Jamf MDM. However when we use our current plist to configure settings, They are not being applied correctly, The issue seems to be with the firefox plist itself and not our Jamf deployment. Would you be be able to advise or could we ask for a plist template that could achieve this?

Thanks.

After last update of Thunderbird on my laptop I can no longer change start upp URL:, or uncheck "show startpage" That means evry time I star Thunderbird, I get the ask for more mony ! But on my PC it runs normal as it alwas have done.

The information on how to solve this dose not work ! It is like the inifile is locked. Mats

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short Keys) in the extensions tab in the toolbar and appear to not be working (both in private and normal browsing). However the extensions (Ublock, SponsorBlock) that have their own icon on the toolbar seem to be working fine.

I've attached a reference image,

Any help would be greatly appreciated.

I have added (as a start) some web shortcuts to my Firefox Focus home screen. However, they are cut off, so I can only see the top part of the label. I can work out what they are but what happens when I add more shortcuts? How can I see the whole shortcut and label, please? I'm using Android version 14.

When I do right mouse click on page, depending on the mouse cursor position, context menu appears and I need to scroll up or down to access appropriate item. I thought I need to try and fix size and position of a page context menu. Is it possible? I believe it may depend on the screen size and resolution and how many entries add-ons add to right click menu. Examples: https://imgur.com/nocb5kK.png https://i.imgur.com/yNeNJQh.png

I recently had an issue where my email password changed on another client, but Thunderbird did not prompt me for a new password. After two days, my account was still frozen with no new emails on Thunderbird, although they were updating on other clients. The Mozilla help on the issue said to go to "Options." There is no "Options" option in my Thunderbird, not in the top menu, not under server settings, not under Account settings, not under Tools. My version of Thunderbird is 115.11.0 (64-bit), running on Ubuntu Linux 22.04 LTS. Maybe the issue of no "Options" option is specific to this particular incantation.

Here's what I did to force Thunderbird to prompt me for a new password. I selected "Server Settings" below the email address in the left pane. I changed the Server Name to one that is incorrect. When I migrated away from that textbox, Thunderbird raised a popup window that it had to restart. I let it restart, and when it came back up, it prompted me for a new password. I now input my correct password for the email address. It came back a few moments later that the password was incorrect, asking me to enter a new password. Well, it's the server URL that's incorrect, not the password. I cancelled the popup window, then changed the the server name back to the correct one. When I migrated away from that textbox, Thunderbird again raised a popup window that said it had to restart. I let it restart, and when it came back up, everything was fine, and my two days of undelivered emails came through immediately.

I hope this can help others who are bewildered by the lack of an "Options" option on their version of Thunderbird.

I us an M2 Mac. I like Thunderbird, but prefer the Betterbird card view. Is there any way I can replicate this in Thunderbird?

I have attached two screenshots - one Betterbird, the other Thunderbird. I much prefer the Betterbird look, without the card frames and with the blue message header.

You might well say 'use Betterbird then!'. The problem is that Betterbird is not available in a native Apple Silicon version, only Intel, and therefore runs in emulation mode. Thunderbird has a native Apple Silicon version.

Just two small changes. Remove the card frame and make the unread message header blue. Surely that's possible somehow in Thunderbird?

double line spacing forced every time you press enter - Also messages from same sender are sorted and combined into a single line in the INBOX list - how do you keep each message separate? Thanks

I'm so annoyed by these notifications for utterly random websites / "news" that started after a recent update (see attached screenshot). I don't want these, bit also don't want to turn off notifications altogether. Thank you!