모든 제품 Support Forum

I have the Firefox app on my iPhone. When I click it to open the app, the first thing I see is the Firefox logo on the top left. Below that are eight icons (webpages), seven of which I have pinned. Below that are my "Jump Back In" options. How do I add a "pin" to a webpage I go to all the time?

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

Pop ups in Firefox sometimes disallow use of the keyboard. Is this a bug or a settings issue? See here: https://share.icloud.com/photos/07cM4-NZ1Ox2NEA8axnIgbWEg

Is there a way to export passwords on the Firefox iOS mobile app? I know how to do it on my desktop/Windows device, but not on my iPhone (iPhone 13 Pro, iOS 17.5.1). Please help!

I deleted and reinstalled firefox mobile ios, but multiple incorrect addresses are still there. I cannot delete or modify them.

There are no saved addresses on my firefox account that I am able to view from my desktop. The addresses appearing on firefox mobile are incorrect, and not the addresses from my contacts.

I use Firefox on my Mac and windows. Recently downloaded Firefox for the first time on ipad. Worked well for the sites that I opened for 15 minutes. Opened at max 4 tabs. Then I was crossing out the opened tabs, it crashed when the last open tab was closed. Tried again, and same thing. Since this is my behavior for every session, this could not continue, and I had to uninstall it from the iPad.

Version 17.5.1 iPad pro M1, 12.9 inch, 5th Gen

Since earlier today, every time I open firefox on my ipad it logs out websites. Even if I just logged in with the "remember me" option checked, and even if I close and restart the browser immediately the sites are already logged out again. I am NOT in private browsing mode and I'm using the latest version. I've also tried: - clearing cache - clearing cookies - clearing all website data - restarting the ipad None of these things have allowed sites to stay logged in for me. It seems to be a bug and it's currently making firefox totally unusable.

Can’t get Firefox to autofill user names & passwords on my iPad. Also, can’t enter addresses to be used later to autofill forms & not sure if it’s remembering new logins.

When I try to access my passwords I get a message that I must have a “device passcode enabled”. I don’t know what this means or where it’s located. (See image).

These features were working previously but I must have changed vital settings. When I search help I’m unable to follow the instructions because my display does not show the items mentioned.

Any help much appreciated.

I'm using Firefox for ios to access all social media rather than using their apps. Since FB changed the messanger to end to end encryption, I can't communicate with any of my friends using Firefox, can you please let me know why and how to fix it, everything was working fine until the above change took place.

Thank you

My Firefox on iPhone (latest version) will pop up the sign in / password dialogue whenever I click an input field for text. It’s not detecting OTPs more than half the time, and even OTP dialogue boxes cause Firefox to try and open the Keychain and sign in, even if it’s not on the sign in page! I find this very concerning. Reinstalling Firefox doesn’t fix it and rebooting phone doesn’t fix it. Any ideas?

I would include a screen but it’s displaying personal information every time I click a text field.

When I’m on a website and I want to pay for something via PayPal it switches onto a new tab that’s blank. It won’t go to the PayPal website. Any thoughts please? Jeff

Recently the iOs app for Firefox 123.3 began opening a new tab everytime I woke the browser app from sitting in the background. Very annoying. How do I get it to open the last active tab instead of inserting a new tab?

On my Desktop, Firefox has an option, something like "When opening a link in a new tab, switch to that tab". I always turn it on immediately, by default it's off for some weird reason, to me it seems intuitive that you want to see this link now, just without losing the page you were on. On iOS, on my iPad, this option is missing and functions as if it's off, it never switches focus. And under certain conditions, like watching videos, the current tab is shoved all the way to the right in the tab bar, meaning that I first have to scroll the tab bar before I can manually change to the new tab. This is all counter-intuitive to how it SHOULD work. It's strange that this very useful option is present in the Windows version but not the iOS version. Or if it IS there, I haven't been able to find it despite trying everything.

On my iPad when I tap on Menu Icon > History > Trash Icon > Everything, the tabs refresh/flash and then the order of the tabs change. For example,

Old tabs: 1 2 3 4 (active tab is 2) New tabs after clearing the history: 1 3 4 2 (active tab is now 3)

Is there a way to prevent this? I’d like to keep the original order of my tabs.

Regards.