Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
이 쓰레드는 보존되었습니다. 만약 도움이 필요하시면 새로운 질문을 올려주세요.
Solved 보존

windows 7 compatability

Firefox 문제 해결
Ed replied 12년 전
betty_k73
betty_k73

I have Windows 7 and when I upgraded to FF 23.0.1 I started having issues running FF. It gets hungup and crashes, even in safe mode. I downgraded to FF 22 and the issue went away but it keeps upgrading to 23 even though I set it NOT to automatically upgrade. And even v22 has issues running websites like Twitter that use Java.

I have Windows 7 and when I upgraded to FF 23.0.1 I started having issues running FF. It gets hungup and crashes, even in safe mode. I downgraded to FF 22 and the issue went away but it keeps upgrading to 23 even though I set it NOT to automatically upgrade. And even v22 has issues running websites like Twitter that use Java.

모든 댓글 (3)

Ed
Ed

선택된 해결법

Hello,

I'm not aware of any compatibility issues between Firefox 23.0.1 and Windows 7. Given that you are still experiencing the problem in Firefox Safe Mode it seems unlikely that any of your add-ons are causing the issue.

Please could you try doing a Firefox Reset? Use the instructions below. This will return Firefox to its default settings. Your personal information (history, bookmarks etc) will be saved but you will need to reinstall your addons.

Refresh Firefox - reset add-ons and settings

I hope that helps. Let me know if not.

betty_k73
betty_k73 질문자

Thanks so much! seems to have done the trick.

Ed
Ed

Great! Thanks for letting me know.

And thanks for using Firefox :)