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Firefox crashes

  • 4 답장
  • 3 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

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When I open this browser everytime Im using it it will always close immediately or report crash and restarted.

선택된 해결법

thank you for the help. I deleted the nw.dll file and its ok now and I can use firefox for last long without crashing.!!

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모든 댓글 (4)

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Hello,

this crash issue is caused by a file named nw.dll. I have found no information regarding the function of this specified DLL file.

Can you please do the following: Open the Windows search and try to find nw.dll on your computer. Once you found it, move it to trash. If your computer shows any malfunctions after removing this file, please restore it to its previous location. If everything works as it should, you can empty the recycle bin.

--Tobbi

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The crash crash report at https://crash-stats.mozilla.com/report/index/410d7101-49c7-42d4-9131-f8dc82120807 has no version information for the nw.dll file listed in the Modules section so it's possible that the file is malware-related. If you are not able to delete the file because it is "in use", see Firefox crashes when you open it (under Backdoor.Ulrbot.C) and Troubleshoot Firefox issues caused by malware.

글쓴이 AliceWyman 수정일시

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선택된 해결법

thank you for the help. I deleted the nw.dll file and its ok now and I can use firefox for last long without crashing.!!

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Did you find out to which software that nw.dll file belongs or how it got installed?