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I am trying to open a file that was e-mailed to me in the PDF format, when I click on it, the icon shows ''connecting'', but doesn't open the file are allow me to save it to my computer so I can open it with Adobe Reader, what else can I do??

brendalynn6 replied
brendalynn6

My suppliers e-mail me a copy of my monthly statements which is so much better than using snail mail, but since I have started using Mozilla Firefox, I can't seem to get them to open nor will it allow me to save them to my computer. Do you have any idea why this would do this??

My suppliers e-mail me a copy of my monthly statements which is so much better than using snail mail, but since I have started using Mozilla Firefox, I can't seem to get them to open nor will it allow me to save them to my computer. Do you have any idea why this would do this??

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Hi brendalynn6,

Have you looked at the View and edit PDF files using Firefox’s built-in viewer Knowledge Base article? There are a couple of different PDF plugins listed in the article. I'd suggest you give those a shot. You might also want to take a look at Use Adobe Reader to view PDF files in Firefox.

Hopefully this helps!

I have done all that, checked everything out and still no progress...Rebooted the whole system twice, reinstalled Mozilla Firefox twice, still no progress...So if you think of something else, please contact me...