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Accessing mail from a system restore

alfredo_blackthorn

Hi everyone,

I'm trying to access some old emails which I know were stored on a laptop running Ubuntu 20.04. The laptop was wiped years ago but I have restored the data from a backup in October 2023 or thereabouts.

When I try to open Thunderbird it throws up a dialogue saying 'You have launched an older version of Thunderbird' suggesting I need to re-create my accounts. I just need to access the emails from the restored data and I'm worried if I connect to the mail server that my settings might just erase the emails all over again.

What should I do?

Thanks in advance. Any help would be gratefully received.

Hi everyone, I'm trying to access some old emails which I know were stored on a laptop running Ubuntu 20.04. The laptop was wiped years ago but I have restored the data from a backup in October 2023 or thereabouts. When I try to open Thunderbird it throws up a dialogue saying 'You have launched an older version of Thunderbird' suggesting I need to re-create my accounts. I just need to access the emails from the restored data and I'm worried if I connect to the mail server that my settings might just erase the emails all over again. What should I do? Thanks in advance. Any help would be gratefully received.
문맥에 따라 이 답변을 읽어주세요

선택된 해결법

  1. click help>troubleshootinginformation
  2. scroll to 'profile folder' and click 'open folder'
  3. if file is IMAP, then open the imapmail\<IMAP account folder> and locate the inbox and sent items (but ignore the msf entries). Or do the same if POP, go to the Mail\<POP account folder>. OR COPY (not move) to the Mail\Local Folders folder - then you can view in Thunderbird

모든 댓글 (4)

A simple approach is to use https://onlinemboxviewer.com/ to view the message folders as they are in file explorer, such as inbox, sent (but NOT the msf entries).

Thanks for your help, David.

It sounds easy enough but I'm not that tech-savvy these days... A couple of follow-ups...

Where do I find the mbox file within the Ubuntu file structure? Will this service allow me to see and access attachments?

선택된 해결법

  1. click help>troubleshootinginformation
  2. scroll to 'profile folder' and click 'open folder'
  3. if file is IMAP, then open the imapmail\<IMAP account folder> and locate the inbox and sent items (but ignore the msf entries). Or do the same if POP, go to the Mail\<POP account folder>. OR COPY (not move) to the Mail\Local Folders folder - then you can view in Thunderbird

Thanks again, David.

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