Can't access LinkedIn account
I have always accessed my LinkedIn account on Firefox. Suddenly today, my PW does not work, and my email address for PW reset does not return a PW reset link. Cleared cache without success. I can access LinkedIn on Chrome. Can you suggest what I have done to my Firefox to cause this? Thanks!
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Hi
Have you had incorrect credentials stored in Firefox that do not match the accurate credentials you have stored in the other browser?
No, the stored credentials are correct, but I did retype them to be sure. My current work around is to forward any messages that I need LinkedIn for to my gmail account. Not convenient, but it gets me in. Thanks
Thanks for the suggestion. I don't have a padlock on L side of the address bar- just a "verified by Norton" icon. Checked in private window and not private window.
Norton's security can interfere with LinkedIn's security platform — would you be able to unload, exclude or disable your Norton suite for a bit to test without it?
I can't figure out how to disable Norton - I will have to contact them. What you suggest might work if I can get the process figured out. Thank you!
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