Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
Open

Credit card auto-filling seems blocked

dylanfreak3

I have credit card auto-filling enabled and several credit cards active. However, most of the time, when I go to use the autofill, though the card choices appear and I am able to select one, and it usually temporarily shows the fields to be filled, when the menu closes, the auto-fills are gone! It's worse than not having autofill at all. This seems to happen the majority of sites where I try to use it.

I have credit card auto-filling enabled and several credit cards active. However, most of the time, when I go to use the autofill, though the card choices appear and I am able to select one, and it usually temporarily shows the fields to be filled, when the menu closes, the auto-fills are gone! It's worse than not having autofill at all. This seems to happen the majority of sites where I try to use it.

모든 댓글 (5)

Hi.

1. Have you updated Fx and what OS are you using?

2. If may be that the memory of the sites you visit is overloaded/dead/dated etc. like what happens to cookies sometimes You could try and delete the saved info etc. and start afresh. You could even create a new profile so as not to loose all the settings you have and just see if a new profile works.

https://support.mozilla.org/en-US/kb/credit-card-autofill

See this question:

You can try autofilling some of Mozilla's testing forms to see if at least these work as expected.

If you open https://mozilla.github.io/form-fill-examples/ there's several variants in the top "Forms" section — if you click through the links, some will have credit card fields to test. This is just a dead form that will not pay for anything or send the data anywhere;) it's only for Mozilla testing to see how different types of forms handle the autofill input. It also includes some very simple forms to verify your autofill even works on these. Basically all of that is used in Firefox testing, so these are believed to be working with your credentials — if not, there's something off, because these "should just work".

These forms are safe and do not send your data anywhere, everything stays just in your browser, there's no "server" component that would be able to listen, these fields are statically served and only used for heuristics and testing. (If you don't feel like autofilling your real card, you can add a "4242424242424242" Visa with any future expiration to your payment methods for testing.)

jbr said

You can try autofilling some of Mozilla's testing forms to see if at least these work as expected. If you open https://mozilla.github.io/form-fill-examples/ there's several variants in the top "Forms" section — if you click through the links, some will have credit card fields to test. This is just a dead form that will not pay for anything or send the data anywhere;) it's only for Mozilla testing to see how different types of forms handle the autofill input. It also includes some very simple forms to verify your autofill even works on these. Basically all of that is used in Firefox testing, so these are believed to be working with your credentials — if not, there's something off, because these "should just work". These forms are safe and do not send your data anywhere, everything stays just in your browser, there's no "server" component that would be able to listen, these fields are statically served and only used for heuristics and testing. (If you don't feel like autofilling your real card, you can add a "4242424242424242" Visa with any future expiration to your payment methods for testing.)


Thanks, not OP but I also have had this issue for a few months.

I tested the above Mozilla forms and same pattern:

1. Click the Field and it shows all my cards 2. Select a Card 3. Briefly my information shows in the fields then quickly disappears.

I completely disabled all extensions for this test.

My info: FF 152.0.1 (64-bit) Installed via snap Ubuntu 26.04 LTS

Actually this worked for me to edit each card number: https://support.mozilla.org/en-US/questions/1566794#answer-1832599

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.