Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
보존

It seems most of my tab groups have disappeared.

amymgatto

I use tab groups to save work sessions so I can easily close and reopen them when I need them. I typically use the downward arrow to see all of my tab groups, however, when I opened my laptop today, there are only two tab groups there and no "show all" option. When I opened my laptop today, I did see that Firefox had been closed unexpectedly and the restore sessions option, which I used. The two tab groups I had open when I left my laptop opened again when I used restore sessions, but now those are the only two tab groups I seem to have. How can I get back all of my other tab groups?

I use tab groups to save work sessions so I can easily close and reopen them when I need them. I typically use the downward arrow to see all of my tab groups, however, when I opened my laptop today, there are only two tab groups there and no "show all" option. When I opened my laptop today, I did see that Firefox had been closed unexpectedly and the restore sessions option, which I used. The two tab groups I had open when I left my laptop opened again when I used restore sessions, but now those are the only two tab groups I seem to have. How can I get back all of my other tab groups?

모든 댓글 (2)

Sharing my solution in case anyone else ends up with this issue.

The chosen solution in this thread is what solved my issue: https://support.mozilla.org/en-US/questions/1511519

I couldn't open my profile folder (I didn't have a Firefox account before asking this question on the forum), but I went to the hamburger menu in the tool bar, then Help>More Troubleshooting Information. On that page, I clicked "Refresh Firefox" under "Give Firefox a Tuneup," which generated a folder on my desktop titled "Old Firefox Data."

In that folder, I eventually found a folder named "sessionstore-backups" which had a recent file that I plugged into the website linked in the thread mentioned above (https://www.jeffersonscher.com/ffu/scrounger.html) and I was able to see all the links in my saved tab groups. Now I'll be recreating all of my tab groups from that list.

At last! I got my down arrow back after clicking "Refresh Firefox" That was all I needed to do. The saved groups were all there again. This issue really needs to be sorted out. That little down arrow should not just disappear.