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Firefox version 115.31.0esr

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  • 최종 답변자: James

Phil Strictly
Phil Strictly

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices. Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

선택된 해결법

I have a mac from 2012 running 10.13.6 and I'm in Hotmail daily with no issues.

Does it happen with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

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모든 댓글 (7)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Phil

Please appreciate that you are using an outdated copy of Firefox ESR. You may need to look into updating (if possible on that device).

Phil Strictly
Phil Strictly 질문자

This is the most up to date version I can get on this device.

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

선택된 해결법

I have a mac from 2012 running 10.13.6 and I'm in Hotmail daily with no issues.

Does it happen with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

Here's what I see. see screenshots

글쓴이 jonzn4SUSE 수정일시

Phil Strictly
Phil Strictly 질문자

Thanks - clearing cache/cookies didn't fix it, but after running troubleshoot mode I unchecked performance and hardware acceleration settings which seems to have done the trick.

Phil Strictly
Phil Strictly 질문자

Seems the problem has re-emerged after the update to 115.32 and unchecking performance and hardware acceleration doesn't help. Disabling adblocker ultimate does fix the issues, however. Any alternatives to it that might not cause problems?

James
James
  • Moderator
  • Top 10 Contributor

If you can update your macOS to 10.15 (ten.fifteen) or later then you would be able to use current Firefox versions like Fx 140.7.0esr and Fx 147.0 Release.

Firefox 115.32.0esr is based on the old Firefox 115.0 Release but with allowed security and stability fixes since. Also the Fx 115.33.0esr is the last planned update unless Mozilla decides to extend updates yet again before then.

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