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4 rows of shortcuts missing

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  • 최종 답변자: Kiki

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

글쓴이 Eugene Faber 수정일시

선택된 해결법

Problem is solved. I went in there now and everything was as it should be. Thank you for all your assistance guys. I really appreciate it

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모든 댓글 (18)

Hi Eugene,

This issue should've been fixed by now. Another impacted user was able to fix it after an OS restart, though. Could you try the same and report back to us?

Hi Kiki

Have rebooted twice and still the same outcome. Any other suggestions?

Ugh, that's not good. I noticed you're still on 143. Could you please update to 143.0.4?

How do I manually update? My Firefox generally updates automatically

Eugene Faber said

How do I manually update? My Firefox generally updates automatically

Check out Update Firefox to the latest release.

It says my Firefox is up to date 143.0.4 (64 bit)

Uhm, ok yeah. That's odd. The dev does says that it may take a while before it kicks in. So can you please reach out if you're not able to get it fixed in the next 12 hours? Also, please restart your browser too just to be sure.

Alrighty, will reboot now again, and then keep checking until this evening

Hi,

Still the same problem...

Can you share your about:support data? You can do it by edit the question -> share data.

I wasn't able to see if from your System Details. Can you please try to go to about:support and then copy raw data to clipboard and manually pasted in the text field in the edit question page

And where will i find about support?

As a side note, does Firefox show your missing new tab page shortcuts when you click in the address/URL bar? "Shortcuts" is one category of suggestions you can show, and they usually appear when you first click in the bar, before you type any text for Firefox to match off of.

https://support.mozilla.org/en-US/kb/address-bar-autocomplete-firefox#w_how-can-i-control-what-results-the-address-bar-shows-me

선택된 해결법

Problem is solved. I went in there now and everything was as it should be. Thank you for all your assistance guys. I really appreciate it

Yay! I'm glad to hear that. We're sorry about that hiccups and happy browsing!

Shortcuts Missing V147.0.2

Hi hw5050,

You're on a newer version and may encounter an entirely different issue than the original thread. Please consider creating a new thread with specific details about your issue.

Doing so will allow support forum volunteers to give you solutions that are more helpful to you. See the Mozilla Support rules and guidelines for more information about posting support requests.

Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you.

Thank you.

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