Unable to transfer Thunderbird profile to new computer
I am attempting to transfer my Thunderbird Profile from and old computer (call it "SOURCE") to a new computer ("TARGET"). I have tried everything prescribed in the documentation. It fails every time.
[1] I tried importing the ".Thunderbird\Profiles\xyz.default: folder from SOURCE to TARGET (Tools -> Import). It starts the import, but soon aborts with the incomprehensible message:
1747152229330 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebProgress.addProgressListener] <anonymous> chrome://messenger/content/aboutMessage.js:119 aboutMessage.js:119 1747152289419 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: e4a0732e-f511-4cb6-ba38-be42dbd2b48f, overwrite: false Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo] _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659 _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588 _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248 2 ThunderbirdProfileImporter.jsm:659
I have tried importing over a network, and also after copying the whole Profile from SOURCE to TARGET first, in an intermediate work area.
[2] I can't Zip my Profile, it's 16GB.
[3] I tried manually copying the profile directly from SOURCE to TARGET's "C:\Users\myLoginID\AppData\Roaming\Thunderbird\Profiles\". When I start Thunderbird, it only shows the first few email folders, the rest are missing.
I have used this procedure successfully many years ago between two other computers.
I am desperate, I put my trust in Thunderbird, and now I cannot move forward, my business is in jeopardy. My old computer has started failing, it's on its last legs, and could soon become unusable.
I contribute to Thunderbird every year, and am a strong supporter.
선택된 해결법
This works: Here is the link for moving a profile in Windows when installed in default location:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
here is the info in brief steps:
- ensure thunderbird is NOT running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata\roaming folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
- start thunderbird and all should be there
모든 댓글 (6)
Here are more error messages from different test runs:
Test 2
1747067195504 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 1747067195851 addons.xpi-utils WARN Synchronous load of XPI database due to getAddonsByType([theme]) Stack: getAddonsByType@resource://gre/modules/addons/XPIDatabase.jsm:2361:21 installBuiltinAddon@resource://gre/modules/addons/XPIInstall.jsm:4515:29 NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIMsgAccountManager.loadVirtualFolders] init chrome://messenger/content/about3Pane.js:1491 <anonymous> chrome://messenger/content/about3Pane.js:108 about3Pane.js:1493:15 Checking for ical data calendar-migration.js:133:13 Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebProgress.addProgressListener] <anonymous> chrome://messenger/content/aboutMessage.js:119 aboutMessage.js:119 Region.sys.mjs: Error fetching region Error: TIMEOUT _timeout resource://gre/modules/Region.sys.mjs:759 Region.sys.mjs:409:11 Region.sys.mjs: Failed to fetch region Error: TIMEOUT _getRegion resource://gre/modules/Region.sys.mjs:411 Region.sys.mjs:208:11 1747067255599 Toolkit.Telemetry WARN TelemetryController::scheduleNewProfilePing - submitProvenanceTelemetry failed: Error: Failed to load resource:///modules/ProvenanceData.sys.mjs(resource://gre/modules/TelemetryControllerParent.sys.mjs:1222:7) JS Stack trace: scheduleNewProfilePing@TelemetryControllerParent.sys.mjs:1222:7 setupTelemetry/this._delayedInitTask<@TelemetryControllerParent.sys.mjs:838:18 1747067255604 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: 62315562-33d3-4f1b-b6a8-eef3673c9b7d, overwrite: false Uncaught (in promise) DOMException: Could not open the file at D:\Thunderbird (CHIPMUNK)\Profiles\prefs.js 2 Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo] _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659 _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588 _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248 2 ThunderbirdProfileImporter.jsm:659
Test 3
1747080934873 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1747080935275 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1747080935275 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebProgress.addProgressListener] <anonymous> chrome://messenger/content/aboutMessage.js:119 aboutMessage.js:119 Content-Security-Policy: This site (https://www.mozilla.org) has a Report-Only policy without a report URI. CSP will not block and cannot report violations of this policy. thunderbird This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. thunderbird (Glean.core.Upload.PingUploadManager) Ping a5f87729-12a5-458e-adfa-bdb423ed98cc successfully sent 200. glean.ff7106b49b39.js:1:127 1747080994926 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: 9458f38a-0af8-4adb-a993-a88b1a4fec87, overwrite: false Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo] _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659 _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588 _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248 2 ThunderbirdProfileImporter.jsm:659
Test 4
1747152229330 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons Found 0 public keys and 0 secret keys (0 protected, 0 unprotected) RNPLib.jsm:559:15 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 1747152229736 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled Uncaught NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIWebProgress.addProgressListener] <anonymous> chrome://messenger/content/aboutMessage.js:119 aboutMessage.js:119 1747152289419 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: e4a0732e-f511-4cb6-ba38-be42dbd2b48f, overwrite: false Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo] _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659 _importMailMessages resource:///modules/ThunderbirdProfileImporter.jsm:588 _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:248 2 ThunderbirdProfileImporter.jsm:659
선택된 해결법
This works: Here is the link for moving a profile in Windows when installed in default location:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
here is the info in brief steps:
- ensure thunderbird is NOT running on old machine
- enter %appdata% in search window on task bar and press Enter key
- this should open windows file explorer in Appdata\roaming folder
- highlight the Thunderbird folder and copy to external media
- ensure thunderbird is installed on second computer and NOT running
- enter %appdata% in search window on task bar and press Enter key
- you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
- start thunderbird and all should be there
Well that seems to have worked. I think my problem was because I tried to copy just the low-level directory:
"C:\Users\loginID\AppData\Roaming\Thunderbird\Profiles\5y3ow05s.default\"
instead of the whole Thunderbird directory:
"C:\Users\loginID\AppData\Roaming\Thunderbird\"
THANK YOU! The Thunderbird cheque is in the mail :o)
You're welcome. I have found the export and import seem problematic for profiles, and using just the OS's file copy is the purest way to do this. Also, by copying the thunderbird folder, no setup of profile is needed on new PC.
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