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Mozilla 도움말 검색

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Backup, recovery, sync issue

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  • 최종 답변자: jonzn4SUSE

ntguys
ntguys
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Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

Hi, I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

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jonzn4SUSE
jonzn4SUSE
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On your computer, just log into the same Mozilla account and the data from your phone should come over. Make sure the sync options are checked on the phone. See screenshot

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