Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Unexpected behaviour in other apps

  • 4 답장
  • 0 이 문제를 만남
  • 189 보기
  • 최종 답변자: frenches2
  • 해결된 질문

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P

Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P
첨부된 스크린샷

선택된 해결법

I think this is related to Firefox acting as a password manager for other apps. Could you check whether "Autofill in other apps" is turned on: Turn on/off saved logins, login sync and login autofill in Firefox for Android.

(I have never tested that feature myself.)

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (4)

It looks like **Firefox is interfering** with your keyboard input. Try **changing your default browser** (Settings > Apps > Default Apps) and see if it stops. Also, **clear Firefox’s cache** or **reinstall it** to check if that helps. If the issue persists, try a different keyboard app to rule out SwiftKey.

No, sorry I haven't had any luck with this.

선택된 해결법

I think this is related to Firefox acting as a password manager for other apps. Could you check whether "Autofill in other apps" is turned on: Turn on/off saved logins, login sync and login autofill in Firefox for Android.

(I have never tested that feature myself.)

Perfect, thank you for the clue - it works now! 😁