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Mobile Phone Firefox Android Browser Support of Proton Account

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  • 최종 답변자: Paul

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My mobile phone is Samsung Galaxy A54. Having purchased Proton Unlimited on Novemver 27, 2024, I had Security breeches using the Brave Browser coupled with ProtonVPN. Immediately, I uninstalled both. Samsung reset the phone. (The final confirmation of being "hacked" occured when finding a new App installed without my knowledge; having a Contact Address with the Street Address: "Hacker Lane". Why so obvious? I could list other red flags that I wasn't certain about, but don't have the space here to explain. I have two Proton Accounts that are linked. I had to access them for 2FA linked to Google, PayPal, & Samsung. Am unsure if it's safe to continue using Proton Pass. I changed my Google, PayPal, & Samsung passwords so that they won't match the previous ones stored with Proton's Password Manager. I don't feel secure storing my Passwords with Chrome or FireFox, either. The Samsung "Reset" was not a "Hard Reset". I have Yubikeys stored on my Yubico Authenticator THAT I HAVE NOT USED...though purchasing them on the same day that I signed on wirh Proron Unlimited. Can't figure out how to add or use them with Accounts. With a hard phone reset I may danage the installed Keys. Can you help with these issues? Thanks...for any insights.

My mobile phone is Samsung Galaxy A54. Having purchased Proton Unlimited on Novemver 27, 2024, I had Security breeches using the Brave Browser coupled with ProtonVPN. Immediately, I uninstalled both. Samsung reset the phone. (The final confirmation of being "hacked" occured when finding a new App installed without my knowledge; having a Contact Address with the Street Address: "Hacker Lane". Why so obvious? I could list other red flags that I wasn't certain about, but don't have the space here to explain. I have two Proton Accounts that are linked. I had to access them for 2FA linked to Google, PayPal, & Samsung. Am unsure if it's safe to continue using Proton Pass. I changed my Google, PayPal, & Samsung passwords so that they won't match the previous ones stored with Proton's Password Manager. I don't feel secure storing my Passwords with Chrome or FireFox, either. The Samsung "Reset" was not a "Hard Reset". I have Yubikeys stored on my Yubico Authenticator THAT I HAVE NOT USED...though purchasing them on the same day that I signed on wirh Proron Unlimited. Can't figure out how to add or use them with Accounts. With a hard phone reset I may danage the installed Keys. Can you help with these issues? Thanks...for any insights.

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Hi

This does not sound like an issue with Firefox for Android, but is something that the Proton support team should be able to help you with.

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