Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

"Video cannot be played on your device as it does not meet content protection stamdards"

  • 1 답장
  • 0 이 문제를 만남
  • 14 보기
  • 최종 답변자: jonzn4SUSE

more options

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime.

I have searched the internet for an answer only to be told the problem lies in the browser. I find this confusing because a few months ago I was always watching Amazon Prime videos on Firefox browser. What has changed? How can I correct it? I have the latest Firefox update (108.0.1 64 bit) on my mac Book Pro, MacOS Ventura 13.1.

Thanks for any help you may be able to offer,

Happy Christmas,

Pete



/edit: move thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS

Problem: "Video cannot be played on your device as it does not meet content protection standards" Message when trying to stream videos but only on Amazon Prime. I have searched the internet for an answer only to be told the problem lies in the browser. I find this confusing because a few months ago I was always watching Amazon Prime videos on Firefox browser. What has changed? How can I correct it? I have the latest Firefox update (108.0.1 64 bit) on my mac Book Pro, MacOS Ventura 13.1. Thanks for any help you may be able to offer, Happy Christmas, Pete /edit: move thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have <b>macOS</b>

글쓴이 James 수정일시

모든 댓글 (1)

more options

Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

I'm on a mac running 10.13.6 and it works for me. see screenshot