Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기
보존

500 error, can't even login to get help

peterc3000

Just recently discovered I couldn't sync. Tried to sync and kept on getting 500 error. Same issues with Firefox on my phone. Changed password and I could sync again on the phone but on the browser nothing seems to work. Can't even login keeps on having 500 error message. Updated password on accounts.firefox.com New update must have screwed things up.

Just recently discovered I couldn't sync. Tried to sync and kept on getting 500 error. Same issues with Firefox on my phone. Changed password and I could sync again on the phone but on the browser nothing seems to work. Can't even login keeps on having 500 error message. Updated password on accounts.firefox.com New update must have screwed things up.

모든 댓글 (5)

Hi

Having updated your password on accounts.firefox.com (and waiting a couple of minutes), are you then using the same password in both copies of Firefox?

Nope, restarted Firefox still 500 error

If you have changed your password, you will need to use it in both copies of Firefox for Sync to work.

Yes both passwords entered are the same....the problem is once I click to try and login in it goes straight to 500 error

글쓴이 peterc3000 수정일시

Try to clear cookies for firefox.com website.