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DirecTV program Streaming downloads Synamedia player not DirecTV player. When in safe mode,get connection not secure. IE streams w/o problems.

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1) DirecTV selected program to Stream on Win 10 PC asks to download 'DirecTV player" when done a "Synamedia/VideoGuarg.13.exe" player downloaded. Then, per instructions, because streaming did not start, manually restarted Firefox but program never streams. If program is selected again, the download "DirecTV player" starts another cycle.

2) Tried above with Firefox in Safe Mode that resulted in "Connection not Secure".

3) IE streams w/o any player downloading or problems.