Can you please try running a system file check on Windows to ensure that your operating system installed all files correctly? For more information on running a system file check, please refer to this Microsoft support article: *[http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93 System file check (SFC) Scan and Repair System Files & DISM to fix things SFC cannot] ---- If this does not fix the issue, can you please check to see if there is a file called <code>gdiplus.dll</code> located in the following directory: ''C:\Windows\System32'' Let us know if you see one or if it is not there.