ThunderBird for Linux crashes down automatically every 5 minutes since the last update.

ThunderBird for Linux crashes down automatically every 5 minutes since the last update. Every time I log into my account, about 5 minutes later, I see from the monitoring… (read more)

ThunderBird for Linux crashes down automatically every 5 minutes since the last update. Every time I log into my account, about 5 minutes later, I see from the monitoring terminal that ThunderBird's temporary memory usage suddenly soars to over 90%, and then the entire program becomes unresponsive and must be closed and logged in again. But after that, this situation keeps repeating, and it is impossible to use it. Can anyone help? Thanks!

Asked by Alex 5 days ago

Last reply by Wayne Mery 25 minutes ago

Thunderbird 128 very slow to resume after sleep/hiberante on a surface running Windows 11

I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes… (read more)

I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes. Eventually it comes back, but it can take 5-10 minutes.

I do not have this problem with TB 115 on the same machine, or TB 128 on other machines (e.g. running Windows 10 or Ubuntu). TB 115 on the same machine can take a few seconds to come back (longer than on my other machines), but that s OK.

I have the same expereince whether or not I am troubleshoot mode. I have created a new profile with no add-ons (and less acounts) and I have the same problem. I was wondering if it is something to do with the fact that I have 8000 folders, and somehow TB is hanging while it checks all the folders. That account is a fastmail IMAP connection, but I have experienced similar on a backup Microsoft Exchange account (again an IMAP connection) with similar number of folders.

Any help would be appreciated.

Asked by mozilla-stephen 2 hours ago

Last reply by Wayne Mery 37 minutes ago

How to send a link to a webpage on Android Firefox to desktop Firefox?

I suspect my Subject title pretty much says it all. If not, I would be happy to clarify. Basically, I was hoping to find a SHARE option for my Android Firefox. Please … (read more)

I suspect my Subject title pretty much says it all.

If not, I would be happy to clarify.

Basically, I was hoping to find a SHARE option for my Android Firefox.

Please help if you can.

Thank you.

Michael T.

Asked by Michael T 1 hour ago

Last reply by TyDraniu 50 minutes ago

TB 115.18.0 (32-bit) get message "timed out"

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal… (read more)

Dear Team After Updating from 102.15.1 (32Bit) to 115.28.0 (32Bit) I can not connect to the provider "pop.hispeed.ch" anymore. Ping pop.hispeed.ch (on CMD) shows normal raction of beeing reachable with a "reply from xxxx.". I am on Windows 7 SP1. I have checked several times all setting POP and SMTP, switched off Firewall, uninstalled virus scanner, and and and many more (all knowledge found on internet..). Pressing the "Get Message" button in the upper menue bar shows no raction when pressed. The icon "Get Message" on the left side of the button "+ New Message" results in a none moving blue status bar at the right bottom of the window. After a while with the message "timed out.. ".In the settings "Config Editor.." the values of "mailnews.tcptimeout" are set to "300", and "true". I am using TB since donkey years with many many eMails. Are the lost? Thank you for support and help, Andy

Asked by amey2 6 days ago

Last reply by DavidGG 4 hours ago

TB keeps changing the email address for my smtp server

I have TB accounts setup for email from three different domains. Let's call them A.com, B.org, and C.net. All three domains are hosted at the same ISP - Ionos. Therefore … (read more)

I have TB accounts setup for email from three different domains. Let's call them A.com, B.org, and C.net. All three domains are hosted at the same ISP - Ionos. Therefore all three have the same SMTP server for outgoing emails - smtp.ionos.com. But each has a different mailbox with different email address, so when I set up the accounts in TB I specify smtp.ionos.com as the email server along with the email address appropriate to that domain: ted@A.com, ted@B.org, and ted@C.net. The problem is that when I set the email address for one of these accounts TB changes the other two accounts to match it. So, for instance, the email address for all three accounts' SMTP server ends up being ted@A.com. Then, of course, each time I use a different account to send email I have to go back in and change the email address and reenter the PW for that account. How can I stop TB from changing all three accounts and get it to keep the appropriate email address with the right account?

Asked by tharrso 13 hours ago

Last reply by DavidGG 11 hours ago

Firefox no longer allows me to bookmark web sites that I want for place in my bookmark folders.

Firefox no longer allows me to bookmark web sites that I want for place in my bookmark folders. I have encountered several situation when trying to bookmark a web site: … (read more)

Firefox no longer allows me to bookmark web sites that I want for place in my bookmark folders. I have encountered several situation when trying to bookmark a web site:

1- When I get to a site that I want to bookmark, I go to "Bookmarks", select and click on "Bookmark Current Tab" and nothing happens. On prior versions of Firefox, another panel would be presented where I would have the option to file the current tab to an existing Firefox folder or create an new folder.

Now I do not have that option available to me. These problems seems to to have started with the upgrade to 134.0.2

2- When I go to "Bookmarks" and select "Manage Bookmarks" I am able to see a listing of of the bookmarks but the list is not complete. I have preciously established and used the bookmark labeled as "Woodworking" which is no longer present, in fact the the last alphabetical listed bookmark is "Ryobi".

I did have and was able to use the bookmark "Woodworking" in the past. Why is everything beyond "Ryobi missing?

3 - Some times when I go to use bookmarks it does show provide me with the panel that would allow me to bookmark the current tab but it will not allow me to create a new folder where I want to place the current tab..

4 -I have tried to go to an older version of Firefox but have been unable to locate where I can obtain it. Would going back to an older version resolve my issues and if so where can I get an older version?

I have been using Firefox for many years and never had issues and have been very happy with it. Anything guidance you can provide to resolve these bookmark issues would be greatly appreciated.

Thanks in advance,

Victor

Asked by Vmcorral1@verizon.net 1 day ago

Last reply by Agent virtuel 1 day ago

Thunderbird Help

Hello, when I'm on a web site and choose to contact them, I click on their email. Instead of opening Thunderbird opening I get the annoying pop up that wants me to sign i… (read more)

Hello, when I'm on a web site and choose to contact them, I click on their email. Instead of opening Thunderbird opening I get the annoying pop up that wants me to sign in and open the new Outlook. I do not use Outlook. I do not want to use Outlook. What do I need to do to simply have my Thunderbird open and completely ignore the Outlook? Thank you,

Asked by eighthnote44 3 days ago

Last reply by Wayne Mery 1 day ago

Outlook

How can I get back to having my Outlook emails back into datal order i.e. latest at the top? I hate that it's alphabetical, it's just not practical as there are often a l… (read more)

How can I get back to having my Outlook emails back into datal order i.e. latest at the top? I hate that it's alphabetical, it's just not practical as there are often a lot of emails I neither want to delete or put into folders, but I do want to immediately be able to see current, particularly unopened emails, at the top and not having to scroll down through all the others before getting to them - it is ridiculous!

Asked by Jean York 1 day ago

Last reply by markwarner22 1 day ago

Suddenly, my trash folder is being completely deleted if it is empty when I close TB.

Windows 10 (64bit), Thunderbird 128.7.0esr (32-Bit) Without warning this has suddenly started happening. Maybe after the latest update? I can get the blessed Trash folde… (read more)

Windows 10 (64bit), Thunderbird 128.7.0esr (32-Bit)

Without warning this has suddenly started happening. Maybe after the latest update? I can get the blessed Trash folder back in TB by 1. closing TB 2. (The Trash file is missing in Local Folders, the Trash.msf file seems okay)

   manually creating a new "Trash" file in my profile (a text file without suffix). 

3. restarting TB

The Trash does not disappear if it contains something when TB is closed.

I tried excluding the Trash in Windows Defender, but that has no effect.

Asked by James_Ingram 1 day ago

Last reply by Matt 1 day ago

Thunderbird disconnects my printers. Reproducible issue.

For about 6 months now, my printers have been disappearing and reappearing at random...or so I thought. However, today, I left my Printer window opened while the printers… (read more)

For about 6 months now, my printers have been disappearing and reappearing at random...or so I thought. However, today, I left my Printer window opened while the printers were "Connected". I then proceeded to open the programs I regularly use: First Word. Nothing. Then Acrobat. Nothing. Then Chrome, still nothing. Then Thunderbird...Bam! Printers Disconnected. I said, let me try this again, and again, and again. Each time...same result. When launching Thunderbird...within 5 secs, the printers disconnect. It's the craziest thing I've ever seen. Anyone out there looking for a fun challenge? I've never seen this happen before and would love a resolution. Oh, and before it's suggested: I already checked the PrintSpooler service...connected or disconnected, it's status reads: "Running" in Task Manager.

Asked by mvmone 5 days ago

Last reply by Matt 1 day ago

Printing from Bank

When printing history from my bank account there are transactions missing in between pages and extra bank pages. The bank of course says it's the browser. it does it on E… (read more)

When printing history from my bank account there are transactions missing in between pages and extra bank pages. The bank of course says it's the browser. it does it on Edge as well. Please help

Asked by sbhproperty 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensurin… (read more)

I thought it was an issue with my pc, but chrome does not have this issue and neither do other applications. I have tried clearing my cache and cookies as well as ensuring mozilla was using my computer performance settings as opposed to hardware acceleration. The attached images are a very small example of the issue. Typically, after clicking on the screen or pressing a button the text is corrected but often replaced with new text being "corrupted". Any help would be greatly appreciated.

Asked by Masonpoch7 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Confused by Firefox Download Process

I visited major electronics store yesterday and the tech there, installed Firefox on my 3 month old computer, that I'd purchased there. He did this because I'd simply me… (read more)

I visited major electronics store yesterday and the tech there, installed Firefox on my 3 month old computer, that I'd purchased there. He did this because I'd simply mentioned to him how I really miss having a simple way to "cut and paste" and edit items like I used to be able to do on my former computer, a Mac Pro. I now have an HP and Microsoft appears to rule almost everything! After I got home I was deeply disappointed to find that my Firefox program had not finished loading and was not completely installed! :( So, following the instructions - which I found somewhat difficult to follow - I'm not sure whether I downloaded or installed the real Firefox program or a 'clone!' I say this because, once I downloaded and signed up for Mozilla's Firefox app. and finished the process, there was a note prominently posted on Mozilla's Support page asking (or telling) me to "Download Firefox! Don't I already have Firefox!?? If so, why doesn't Mozilla or Firefox already know I do? Another thing is, the first problem I encountered after opening my computer, was noticing that Mozilla and Microsoft seemed to be 'fighting' over which one of them I would be signing my Firefox through. (??) That was most confusing to me, because I had been warned to not sign up through Microsoft if I wanted the easy editing options. However, at this point I'm not exactly sure with whom I signed Firefox up through or if it is truly the bonified Firefox or just a 'player.' The invitation in a bright blue box is still on the Firefox Support page saying, "Download Firefox." Perhaps after all that, I did not download it at all. How can I tell? Was it done with Microsoft or Mozilla? It appears to be Mozilla, but I'm not tech savvy enough to really know, and does it really matter, which one? I'm still not used to this computer and still have trouble finding my apps! Can someone help me with this?

Asked by irisgordy 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

tab history

As of a few weeks ago I no longer get tab history by a long press on the back arrow. Is there a way to fix this? Thank you. 135.0 (Build #2016070975), hg-17c38d56ca55… (read more)

As of a few weeks ago I no longer get tab history by a long press on the back arrow. Is there a way to fix this? Thank you.

135.0 (Build #2016070975), hg-17c38d56ca55+ GV: 135.0-20250130195129 AS: 135.0.1

Asked by nancie.vargas 3 days ago

Last reply by jonzn4SUSE 3 days ago