• Solved

Very long connecting time on first launch

I'm on Thunderbird (128.6.0esr (64-bit)) on Fedora/GNOME. I've noticed, that whenever I launch Thunderbird, it takes several minutes (!) where it says "Connecting to mail… (read more)

I'm on Thunderbird (128.6.0esr (64-bit)) on Fedora/GNOME. I've noticed, that whenever I launch Thunderbird, it takes several minutes (!) where it says "Connecting to mail.myserver.com" in status. I'm using my own postfix/dovecot server with imap and I don't have this problem on Thunderbird Windows for instance, where it connects right away on startup. After the initial slow connection, it works just fine, when I manually trigger to scan for new messages (instantly). I tried literally any option within Thunderbird to fix that, without any success. It seems to be some trouble with resolving / dns or probably ip6/ip4, but then again, why would it work normally after the long connection time in the beginning? Any clue what might be the problem here?

Asked by Knock Knock Knight 6 days ago

Answered by Knock Knock Knight 6 days ago

  • Solved

Thunderbird slow to initiate sycn on PC. SOLVED by removing inactive account

Hi Long-term Thunderbird user and in the past couple of months Thunderbird on my PC on connecting to my mail server goes to a time out (about a minute?) before then down… (read more)

Hi

Long-term Thunderbird user and in the past couple of months Thunderbird on my PC on connecting to my mail server goes to a time out (about a minute?) before then downloading new messages. Connecting from my laptop is instant.

The PC - which is relatively new - performs well otherwise.

Checked settings on both and they are identical, save for the laptop.being 64-bit and the PC 32-bit versions.

Any ideas for me to try?

Many thanks

Rick

Asked by stuff26 1 day ago

Answered by stuff26 1 day ago

  • Locked

Browsing

I need help on getting.back to the spot I was at .it like I get ready to go back to were I was at.and sometimes there is so many buttons.and things til it will overwhelm … (read more)

I need help on getting.back to the spot I was at .it like I get ready to go back to were I was at.and sometimes there is so many buttons.and things til it will overwhelm you.so there needs to be one button to push and get u back to that spot.like on u tube there isn't a spot to wher8e u can it in your play list unless you mess with it so by then you can't get back to the song..are u end up looking for another song are having to re program the song on utube.because it's easy to lose the song by accidentally touching the wrong button.

Asked by randygibbs469 1 day ago

  • Solved

Adding an internal range to firefox intune policy management for access control

Hi All, I want to block traffic on firefox externally for managed devices via Intune, following the import of the ADMX/ADML files into intune. Having read https://suppor… (read more)

Hi All, I want to block traffic on firefox externally for managed devices via Intune, following the import of the ADMX/ADML files into intune.

Having read https://support.mozilla.org/en-US/kb/managing-firefox-intune I have set '\Mozilla\Firefox\Exceptions to blocked websites' to the following; //*.mydomain.com/*

Which works, however, I also want to add hosts that are only resolving on IPs and not DNS. I can add specific IPs if known, but is there a way I can allow IP ranges? Ie

//10.10.*/* (this doesn't currently work) Of the included screenshot, only the wildcard for mydomain.com and the specific IP currently work

I've looked over the link that is recommened in the policy (indirectly) and can't see an option for allowing an IP range. https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Match_patterns

If there is a better way to do this via intune for firefox only, please let me know.

Thanks

Asked by matthew89 1 week ago

Answered by matthew89 4 days ago

  • Solved

Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (read more)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 1 week ago

Answered by Ray P 1 week ago

  • Solved

Why does Firefox eat up over half of my system memory?

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox. Why? Normally, this would be called a flaw in the… (read more)

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox.

Why?

Normally, this would be called a flaw in the program, not the user, as all I have done in regards to settings is "keep tabs previous open when re-opening Firefox" and "Do not automatically update" because Firefox took it upon itself to not re-open my previous tabs on the last update.

Why is this program eating up all of that memory? I have "Firefox (15)" in Task manager under "Apps" and then 13 more instances of Firefox in "Backround Processes"

Wtf?

Asked by grandmastertkoe 2 months ago

Answered by grandmastertkoe 2 months ago

  • Solved

why will embedded wav files not play in firefox

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play w… (read more)

Hi, I have an HTML page - currently on the desktop PC - that contains a few graphics (they relate to IPA sounds) and a bit of javascript which will make the sounds play when the user mouses-over the graphic, and stop on mouse-out. The script uses <embed> tags. I know these arent favoured but I think they should still work, as they have in the past, so the script itself is fine. But there is no sound (obviously I have checked the src is correct and made sure the speakers are on and working. They are.) W10, FF ver 128.6.0esr (64-bit)

Asked by starman 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Thunderbird not updating unread message count for archived folders

Hi there, I just switched a couple of days ago and I am trying to make my way into TB. My issue is that in my server (gmail) I have some rules that sort out some mail… (read more)

Hi there,

I just switched a couple of days ago and I am trying to make my way into TB.

My issue is that in my server (gmail) I have some rules that sort out some mails into tags (folders) while it marks them as archive (to not to appear in inbox). When I get one of those emails, in TB I get no notification (fine) neither the message count in the folders bar gets updated. What is worse, if I go and I click on "Get messages", nothing happens (I get a "no new messages in server" message),

At this point, if I have received one of those emails, there is no way for me to know whether I have something new or not.

However, if I happen to click on the folder where they lay... tada! after a second or two, the email shows up, and the number in the left bar gets updated!

I wonder if this is some sync issue or has to do with some option I have marked. But this is a very bad issues, as it can take days until I notice that I have received an email.

Any hint of what might be happening and how to solve it (if possible)?

Thanks

Asked by ermoya31 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Website thumbnails will not display

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180. T… (read more)

On websites, thumbnails will not display but appear instead as white boxes with small blue question marks. I am using a two year old ipad and my internet speed is 180.

This is a new bug, as of today.

If I click on each thumbnail the image displays just fine, but that is not ideal.

On a reddit forum, someone suggested typing about:config into the search bar but nothing happens when I do that.

Any ideas?

Asked by azehav 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Weird Firefox behaviour

Trivial example of "weird" behaviour: I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both… (read more)

Trivial example of "weird" behaviour:

I have an Adobe Reader window open and a Google Chrome window open on my screen. I click on Firefox to open another window and both the Adobe and the Chrome windows are removed from my screen. No tiling. Just moved away. I can get the Adobe and/or Chrome window back, but then Firefox "disappears." This makes Firefox unusable for me. I have NOT changed any of my Firefox settings in probably years. Help please.

Asked by Catherine Macken 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

importing calender not working on new laptop windows 11.

import calender not working on new laptop windows 11. I have all my emails but no events show. i tried to import from your app but got an error message, I copied the cale… (read more)

import calender not working on new laptop windows 11. I have all my emails but no events show. i tried to import from your app but got an error message, I copied the calender export to a key but I still get the error message and the new calender has no events.

Asked by Frederick Walls 2 weeks ago

Answered by Frederick Walls 2 weeks ago

  • Solved

Thunderbird crash on new Macbook

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application. If a new message comes in, suddenly a white square appears in the upper left… (read more)

I have a new Macbook M4, and installed Thunderbird 128.6.1esr as default email application.

If a new message comes in, suddenly a white square appears in the upper left of the desktop, and Thunderbird becomes nonresponsive. If I close it, it won't reopen. If I click the white square, a truncated Thunderbird menu appears at the top. See screenshot.

Also, the white square overlays all other running applications, so that anything full screen has the red and yellow close/minimize buttons hidden.

This happens whether Thunderbird is the only application running or if others are running.

It is driving me mad. Any insights how to fix it?

Asked by larry171 2 weeks ago

Answered by larry171 2 weeks ago

  • Solved

Firefox has stopped obeying target="_blank"

Firefox has stopped obeying target="_blank" Started a month or so ago. Take a look at Firefox target="_blank" problem for details. There is not a topic in the dropdow… (read more)

Firefox has stopped obeying target="_blank"

Started a month or so ago.

Take a look at Firefox target="_blank" problem for details.

There is not a topic in the dropdown list that remotely addresses this issue so I just selected Performance and Connectivity for the hell of it.

Asked by BNovell 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Newsgroup Messages Gone & New Ones Won't download

I use Thunderbird to read newsgroup messages. A couple of days ago I selected download 500 new messages. Instead of downloading new messages it downloaded a bunch of ol… (read more)

I use Thunderbird to read newsgroup messages. A couple of days ago I selected download 500 new messages. Instead of downloading new messages it downloaded a bunch of old messages from last year. Many of these old messages would not open to read, I would just get an error message when I clicked on them. This morning I sorted all of the messages by date then began to delete all messages from 2024. When I loaded up the newsgroup the folder was empty except for one message thread from yesterday, but the message count said there were several hundred unread messages in the group. I tried various trouble shooting solutions like clearing the cache and starting in trouble shooting mode. Nothing worked, but when I restarted Thunderbird it was now completely empty with no messages. I have tried to download new messages several times, but nothing new will download.

How can I restore Thunderbird and get it to download messages again?

If I have to reinstall, is there a way to do that keeps my history? I have years of sent messages, that I want to retain.

Asked by arthur29 2 weeks ago

Answered by arthur29 2 weeks ago

  • Solved

Thunderbird crashes daily with pop accounts on Xubuntu (bug 1891962)

The crashes are happening daily, and lately more than once a day. I'm using Thunderbird 128.6.0esr (64 bit) on a desktop PC running Xubuntu 24.04.1 LTS. There are about… (read more)

The crashes are happening daily, and lately more than once a day. I'm using Thunderbird 128.6.0esr (64 bit) on a desktop PC running Xubuntu 24.04.1 LTS. There are about a dozen accounts that get mail automatically from POP servers. The crashes happen when TB is running in the background, or on another dessktop, or minimized. I'm using a new profile created a few weeks ago because the old profile folder had grown very large. This problem did not occur with the old profile.

Here are the most recent crash report IDs: bp-ee9dfb2e-52e0-40b1-a26e-1de2a0250122 46 minutes ago bp-89c99656-b58a-47fc-a2be-c40c50250121 8 hours ago bp-90c851b2-981f-4e3c-b8f3-96ecd0250121 1 day ago bp-1dd4e625-0aa7-4c8e-9ab4-2cdfa0250120 2 days ago

Asked by Charles Rathbone 3 weeks ago

Answered by Wayne Mery 3 weeks ago

  • Solved

Washed out colours and some whites appearing glitched and pink.

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant c… (read more)

Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant changes to my system as far as I recall.

Colours in other browsers and applications are effected. Going to the same webpage on both Brave and Edge shows the whites correctly. On all the games on my PC there are no glitches in colours.

I have tried a few fixes already: -Removing and re-downloading GPU drivers - Fixes the issue temporarily. After about 1 day the issue comes back. -Re-seating the GPU - No fix. -Turning off colour override in Firefox - No fix. -Uninstalling and reinstalling Firefox - No fix.

If anyone has an idea or knows the setting that may be causing this problem I would really appreciate it.

Asked by joelhiggins849 3 weeks ago

Answered by joelhiggins849 3 weeks ago

  • Solved

Using symbols + - in the search bar to do calculation make it disappear

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator. It, ho… (read more)

When I type in the search bar, for example, 3+3 (also tried 3 + 3), when I enter, it will give me this "3 3" and will just show results instead of the calculator.

It, however, still work normally if I were to write "3 plus 3"

Asked by takianguyen 1 month ago

Answered by takianguyen 3 weeks ago