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Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<em… (read more)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl 3 months ago

Answered by Carl 12 hours ago

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Migrating Thunderbird to new Mac

Hello - Thanks so much for your help :). I followed the instructions to migrate my Thunderbird from an old Mac to a new Mac. I first did it successfully back in J… (read more)

Hello -

Thanks so much for your help :).

I followed the instructions to migrate my Thunderbird from an old Mac to a new Mac. I first did it successfully back in July, but then for reasons not worth going into I continued to use the old Mac.

I now am going to start using the new Mac, and have 6 months worth of new email folders etc that I want on the new Mac.

I followed the same method, but none of the new information is showing up, and I can't imagine why - any thoughts?

Thanks again!!!!

Best,

Kathryn

Asked by kathryn9 20 hours ago

Answered by kathryn9 13 hours ago

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Recovery for my email

Hello, When I try to access my email via Mozilla's inbox it says that the password is failing. I have tried to create a new password but no emails are able to come in o… (read more)

Hello,

When I try to access my email via Mozilla's inbox it says that the password is failing. I have tried to create a new password but no emails are able to come in or get sent. I would like assistance in account recovery as I have had the account for at least 20 yrs it is thunderbird not mozilla

Asked by ray slish 1 day ago

Last reply by Wayne Mery 1 day ago

  • Solved

Lost My Old Emails when Switching Computers

I started using Netscape Email in 1996. Moved to Tbird. I have archived emails by year going back to 1996 on my old desktop PC (Win 10). I bought a new PC (Win 11) and i… (read more)

I started using Netscape Email in 1996. Moved to Tbird. I have archived emails by year going back to 1996 on my old desktop PC (Win 10). I bought a new PC (Win 11) and installed Tbird. I entered my email account info into Tbird and started receiving emails. I then followed the instructions for moving the Tbird emails from the old computer to the new. (I went to Troubleshooting Info on the old computer, opened the Profile Folder, went up to the Thunderbird folder, copied it to an external hard drive, and pasted it in the same place on the new computer.)

I opened Tbird, the archives folders do not show up. I looked in the Profile Folder, and I have three profiles. (I tried pasting twice.) A picture is attached. The old computer only shows the top one (59t8...).

How do I get my archived folders back, or how do I have Tbird on the new computer use the profile on the old one?

Thanks, - Andy

Asked by ALS 1 day ago

Answered by david 1 day ago

  • Solved

Create diffusion list

Hello, excuse me for my bad english. I use thunderbird 128.4 esr on linux 64 bits ( Ubuntu 24.04). I would to create a diffusion liste, to transmit frequently messages to… (read more)

Hello, excuse me for my bad english. I use thunderbird 128.4 esr on linux 64 bits ( Ubuntu 24.04). I would to create a diffusion liste, to transmit frequently messages to some friends. The thunderbird help https://support.mozilla.org/fr/kb/comment-creer-et-utiliser-des-listes-de-diffusion say : - 1 open adress book -> OK with menu Tools/Adress book - 2 select Files/new/diffusion list

            -> I've not this item on my PC ! on the left column, only 3 items :
                           - All adress books
                           - Personals adress
                           - Collects adress

The support page isn't for my Thunderbird version. How can i create one diffusion list ? Thank you very much. Jean

Asked by jcgen_03 2 days ago

Answered by jcgen_03 1 day ago

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Automatic reply from only one Thunderbird account

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other… (read more)

Hello I use Windows Thunderbird with many different mail accounts. I'd like to phase out one of them, and send back an auto reply asking the senders to change to my other email address. I did not find the way to set it up for only one phased out account (old email address). Any hint ? Thanks

Asked by Jean-Jacques Winkel 3 days ago

Answered by Jean-Jacques Winkel 2 days ago

  • Solved

PDF Inline

Hi, I had an old question about PDF's showing inside the email, but I did not have evidence. I now have a pdf that shows in line, in Thunderbird, and one that does not. … (read more)

Hi,

I had an old question about PDF's showing inside the email, but I did not have evidence. I now have a pdf that shows in line, in Thunderbird, and one that does not.

Would this help in developing and allowing Thunderbird to show Pdfs in line?

Scrrenshot att

Thanks a lot

Asked by Hennie Roets 3 weeks ago

Answered by david 3 days ago

  • Solved

Be able to sort a list of emails on sender's URL, excluding any prefix text.

I am grateful for the recently added ability to see a sender's URL in the "From" column. However, the URL is always preceded by a name or some other text; and when sortin… (read more)

I am grateful for the recently added ability to see a sender's URL in the "From" column. However, the URL is always preceded by a name or some other text; and when sorting the list in any folder on From, it sorts on the preceding text, not on the URL itself.

That prefix text is often (to me) meaningless and/or useless. I want to be able to sort on the URL itself without involving the text. If this is already possible I haven't figured out how to do it. If it's not possible now, I request that it be made available as a configurable option.

Asked by ron198 5 days ago

Answered by Toad-Hall 4 days ago

  • Solved

In box

I have inbox so that the messages are below the subject, correspondent and date lines. This is OK but I need to show more of the headings. Can anyone show me how to red… (read more)

I have inbox so that the messages are below the subject, correspondent and date lines. This is OK but I need to show more of the headings. Can anyone show me how to reduce the height of the subject line please. Many thanks..........Joe

Asked by Joe Selby 3 days ago

Answered by Joe Selby 3 days ago

  • Solved

printer settings

when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase … (read more)

when I print a message the font is extremely small and I have multiple things printing below who the message was from. How do I delete these multiple things and increase the size of the message body font? Thanks, Marc Kahn

Asked by MARC & CINDY 4 days ago

Answered by mozilla664 4 days ago

  • Solved

Strange message at the bottom of an opened email

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populat… (read more)

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

Asked by Robert Hill 1 month ago

Answered by Robert Hill 1 month ago

  • Solved

Thunderbird: Email is broken, all gone, Only “chat” window shows.

Thunderbird: 128.5.1esr (64-bit) Using the provided interface I am unable to find any of my email, or get “chat” to go away. I am quite frustrated. What can I do? … (read more)

Thunderbird: 128.5.1esr (64-bit)

Using the provided interface I am unable to find any of my email, or get “chat” to go away.

I am quite frustrated. What can I do?

Asked by frisbin 5 days ago

Answered by frisbin 5 days ago

  • Solved

I get an error when I try to compact the Trash (after deleting emails)

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad … (read more)

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

Asked by Brad Young 1 week ago

Answered by Gianvittorio Negri 5 days ago

  • Solved

Filter e-mails involving only a single specific domain

I am trying to set-up a filter that matches e-mails having all their contacts (sender, recipients, ...) from a single fixed domain (e.g. company.tld). It means that any e… (read more)

I am trying to set-up a filter that matches e-mails having all their contacts (sender, recipients, ...) from a single fixed domain (e.g. company.tld). It means that any e-mail having at least 1 contact (sender/recipient) not from company.tld would not trigger the filter. Is there a way to do this with standard Thunderbird filters? I also tried to use a regexp on the header with FiltaQuilla extension but it is not trivial.

Any help would be welcome. Thanks, Olivier

Asked by bartounet 1 week ago

Answered by bartounet 1 week ago

  • Solved

Thunderbird Text Color Change not Working

Hi there- After a round with ChatGPT and many o' google searches, I still have not found the reason why the text color change tool in the formatting bar in Thunderbird (1… (read more)

Hi there- After a round with ChatGPT and many o' google searches, I still have not found the reason why the text color change tool in the formatting bar in Thunderbird (128.5.1esr) for Mac is not working.

Specifically, I see other HTML formatting working when composing an email, but I do not see any color changes. I have enabled and disabled the formatting bar; changed the sending format between Plain and HTML; unchecked Default Text Colors....and a few more steps I may be forgetting.

Any help here would be greatly appreciated.

Thanks!

Asked by Ron Cicero 1 week ago

Answered by sfhowes 1 week ago