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need to delete ImapMail files without affecting user data

I am the tech admin at my school and one of my user's hard drives is totally full. I ran a sorted disk space command and found that the folder ~/Library/Thunderbird/Profi… (read more)

I am the tech admin at my school and one of my user's hard drives is totally full. I ran a sorted disk space command and found that the folder ~/Library/Thunderbird/Profiles/5itb4j1n.default/ImapMail/imap.googlemail.com is 57GB. The hard drive is only 120 GB! Needless to say, I need to get this off the computer. It is a MacBook Air M1 running OS Sonoma 14.1.1 (can't upgrade because no disk space!)

The user accesses her Gmail through Thunderbird. There are messages in her Thunderbird history that are not available to her in Gmail because she integrated Thunderbird previously with her Yahoomail (before we switched to Google for our mail server). So we cannot delete Thunderbird because she needs it to be able to access old emails.

I'd like to know some options for having her continue to use Thunderbird (because she likes its layout) but without Thunderbird downloading and keeping a copy of every message/attachment that arrives.

I also want to know the best way to backup her existing Thunderbird and then be able to access it in the future, so that if she does need to access her historical archive of email messages, she can.

Asked by Jake Cohen 1 month ago

Answered by david 1 month ago

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K-9 Mail - IMPORT SETTINGS

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need … (read more)

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need to bring over from my Thunderbird profile to get 1. the address book(s) and 2. the email account data?

Asked by Andrew Hunt 1 month ago

Answered by Andrew Hunt 1 month ago

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Should I delete my cox mail?

Our Thunderbird is set up with 2 email accounts - Gmail & Cox cable. Actually 3 as my wife also uses TB for her Cox emails. Cox is moving over to Yahoo. Not a fan of … (read more)

Our Thunderbird is set up with 2 email accounts - Gmail & Cox cable. Actually 3 as my wife also uses TB for her Cox emails. Cox is moving over to Yahoo. Not a fan of Yahoo. Eventually I will either set up another Gmail account (cox was for subscriptions or when a business needs an email address) and my has a Gmail already, but she does not use TB for that as for her Cox is her main email.

So can I delete our Cox emails thru Cox web email site without losing our emails currently in TB? And will that mess things up as TB sends and receives email from cox cable?

Any tips and suggestions much appreciated.

Asked by sethm 1 month ago

Answered by david 1 month ago

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Folders not showing up in new Thunderbird install

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I s… (read more)

I installed Thunderbird yesterday and tried to connect my work account, which is a Google workspace gmail account with the organization's domain instead of gmail.com. I set the servers as smtp.gmail.com and managed to select OAuth2 for authentication (this was difficult and required me to set the port at 465). I went through the permission process with Google, which now acknowledges (in a very warning sort of way) that Thunderbird has access to my account. I even sent an email from Thunderbird, which showed up in the sent folder on the gmail account and was received by the sent to account. However, I see only an empty inbox and empty local Trash and Outbox folders in Thunderbird. It's just not syncing anything (or maybe downloading anything?) from the gmail account. I need it to sync all my mail folders and my calendars as well, so two big problems need to be solved before I can use Thunderbird at all. I sure appreciate any help I can get!

Asked by sherri.tombarge 1 month ago

Answered by sherri.tombarge 1 month ago

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Missing maps after installation

Have now installed your email program. I'm missing about 25 important folders. I have an email server on one.com. My email address is ola.abrahamsson@013159560.se All fol… (read more)

Have now installed your email program. I'm missing about 25 important folders. I have an email server on one.com. My email address is ola.abrahamsson@013159560.se All folders are there and I can manage them via webmail. Why don't these folders appear in your program? Would prefer not to run Outlook, but all folders are included here. Windows 10.

Asked by Ola Abrahamsson 1 month ago

Answered by david 1 month ago

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Restore mail, filters and everything

Gidday I have been using Thunderbird for quite some time and I have amassed a lot of emails and when I last exported the data, it came to 10Gb...now I know that you can o… (read more)

Gidday I have been using Thunderbird for quite some time and I have amassed a lot of emails and when I last exported the data, it came to 10Gb...now I know that you can only import 4Gb but is there any plan to update this? Also, is there any way that I can import (I have a new computer and need the old emails if possible) the data from the profile? I have read many of many ways to import but to me, they seem to have one or two vital steps missing... cheers col

Asked by Brokey 1 month ago

Answered by Brokey 1 month ago

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moving thunderbird data to new computer using windows 11

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instruc… (read more)

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos

Asked by jos rullenraad 1 month ago

Last reply by Wayne Mery 1 month ago

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Moving a huge number of folders from Local Folders to IMAP email accont

I am trying to help move an email account which was POP onto IMAP so they can have their emails on a couple of other devices other than their desktop. The issue is they h… (read more)

I am trying to help move an email account which was POP onto IMAP so they can have their emails on a couple of other devices other than their desktop. The issue is they have hundreds of folders in their local folders. I have setup their IMAP and have tried to copy over a few folders at a time onto the IMAP account, however I find that Thunderbird struggles with copying them and there are just so many that I can see myself getting in to trouble in a minute with duplicate folders in both locations.

I thought of a work around which appeared to work where I went into the Thunderbird profile for the user and copied the email folders from the local folders onto the newly created IMAP account. I then opened Thunderbird up in "Offline" mode and checked all the emails were there. They were which was great however as soon as I went online all the folders disappeared. I am guessing that this is the server overriding the local email client. How can I stop this happening and force the server to mirror what is showing on Thunderbird?

Asked by chris.palmer 1 month ago

Answered by sfhowes 1 month ago

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8 new problems with latest update

Not sure where to put this; too many issues at the same time. Initial post: https://forums.debian.net/viewtopic.php?p=792869#p792869 cat history.log-* history.log | gre… (read more)

Not sure where to put this; too many issues at the same time.

Initial post: https://forums.debian.net/viewtopic.php?p=792869#p792869

cat history.log-* history.log | grep -i firefox -B2 Start-Date: 2024-02-11 19:50:43 Commandline: /usr/bin/unattended-upgrade Upgrade: thunderbird-l10n-en-gb:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1), thunderbird:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1), thunderbird-l10n-fr:amd64 (1:102.13.1-1~deb11u1, 1:115.7.0-1~deb11u1)

- Thunderbird moved the top menu bar to the left, now has unreachable buttons at the bottom due to negative interactions with other menus and window manager => tried many forums, but all changes to ./chrome/userChrome.css are ignored. - the quick filter button was moved from the toolbar to an individual bar, adding one new line above message list, reducing the vertical space for content - new management of borders have negative interactions with window manager (tried both options, with and without decoration, both are ... BAD). making it impossible for window manager to properly resize window magnet to other windows - there are large sensibility zones for decoration management catched by TB that make some buttons unreachable in the left bar, and the window manager gadgets i have below (quick launch and desktop management) - there is a new sensibility zone between the top menu bar and the top decoration of windows that give access to some window manager menu, useless at this place, and it reduced the vertical sensibility zone of the buttons, making the click box smaller, and reducing the effective size of buttons, making them harder to click - the unread message count which used to be a nice light blue is now white in a dark grey box, catching the eye more than necessary, slowing me down, and increasing my brain work to focus on what i need to do. also this value is unconsistent; my inbox is curretly shown with 411 total messages, and 630 unread. If i unfold the folder in left column, it seems i have only 89 unread in inbox, and 2 in one subflder, but, to me, 89+2 is not equal to 630. - the file/edit/view menu bar is now BELOW the actions buttons Get/Write/Reply ... - if I roll up the TB windows in the top decoration, any mouse click in the place where the win used to be remains inefficient. So, TB completely broke E17. A shaded win still occupies the screen as if it's unshaded, and more (about 20 pixels below the bottom decoration). - It's 20y the message list was aligned on the top message, so I always made that box half a message taller than an exact message line height multiple, so that the half line white space was a proof I was at the bottom of the list. Now, the list is aligned bottom, and the top line is shown half. I now have no way to know if i am in middle on bottom of list (plus lift is now auto hide).

i don't have any screenshot from previous version for reference. And half issues are bad interactions with E17 about magnetism, and size of click boxes, and this can't be shown on screenshots; even videos would not help if you can't feel it physically, or never used E17 yourself in the past; you can't know how it used to behave.

All these changes have an intense negative impact on my work speed. They slow me down.

TB had almost not changed in 20y of use, but these changes, at the same time, with so many consequences on window manager ... I can't stand it. 20y of habits lost in one evening. Not something you can change at my age.

I have seen only one improvement (bug fix) in recent TB: "save all" attachements works now fine from the menu under the message, and we no longer need to use Save All from top menus (regression bug between TB 1.2 and 1.5, IIRC).

Asked by Benoit-Pierre DEMAINE 1 month ago

Answered by Benoit-Pierre DEMAINE 1 month ago

  • Solved

Google accounts won't authenticate

After a few years of not using Thunderbird, someone at FOSDEM convinced me to give it another go but now I'm running into trouble adding some of my accounts. I have 5 dif… (read more)

After a few years of not using Thunderbird, someone at FOSDEM convinced me to give it another go but now I'm running into trouble adding some of my accounts. I have 5 different gmail addresses, two gmail and three on my own domains that are hosted by gmail. I managed to add the two gmail addresses without a problem but the three email addresses that are on my domains won't authenticate. When I added the gmail addresses a window popped up asking me to allow Thunderbird but with my domain addresses it does not. I guess it has to be a setting in google admin for my domains but I have no idea what it is called, what to look for or where to find it.

If anyone can give me some guidance it would be highly appreciated.

Many thanks.

Asked by Jannetta Steyn 1 month ago

Answered by Jannetta Steyn 1 month ago

  • Solved

Can I Restore My Old Contact List And Emails Without Restoring The Whole Profile?

In a nutshell, I've had problems multiplying with Thunderbird for months now. I'd reset to default settings if that was an option. It doesn't seem to be. My fear is th… (read more)

In a nutshell, I've had problems multiplying with Thunderbird for months now. I'd reset to default settings if that was an option. It doesn't seem to be. My fear is that if I just delete the program, reinstall it, and restore all of my old profile, some of the problems I'm seeing might be transferred back. So I'm wondering if I can just delete the program, do a fresh install, and restore the important parts instead. (Messages and Contact List.) Version 115.7.0 Thanks.

Ron

Asked by amsuco 1 month ago

Answered by david 1 month ago

  • Solved

Migrating from Windows to Linux

HI, I have switched from Windows to Linux but I do not know how to migrate Thunderbird. I have done it before from Windows to Windows. I saved my Thunderbird folder exp… (read more)

HI, I have switched from Windows to Linux but I do not know how to migrate Thunderbird. I have done it before from Windows to Windows. I saved my Thunderbird folder expecting to paste it into my new OS but I cannot figure out where to paste it. Clicking on "open directory" in "troubleshooting information" does nothing. I installed Thunderbird on the new OS. I pasted the folder in the home directory and renamed it .thunderbird, but the app still does not find my data. I am using elementary OS. I am new to Linux. Step by Step instructions help a lot. Thank you for your help!

Asked by sean29 1 month ago

Answered by sean29 1 month ago

  • Solved

Thunderbird unable to connect to gmail

I have been using Thunderbird for many years, untill march 2023. Then an authentication error made an end to it. I have tried everything I could find on internet, uninsta… (read more)

I have been using Thunderbird for many years, untill march 2023. Then an authentication error made an end to it. I have tried everything I could find on internet, uninstalled Thunderbird, removed everything from the program / data / roaming directory, deleted everything I could find and checked that cookies are allowed. I have used BlueMail as an alternative but I love Thunderbird much more, so I now tried again to make a fresh start when a new installation of the latest version of Thunderbird. Connecting to the email server of caiway works fine, but I am unable to connect to a gmail. I have tried two different gmail accounts, both give the same error "Unable to connect". Is there anything I can do to solve this problem and enjoy using Thunderbird again?

Asked by Jan Eijgenraam 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Running two identical IMAP profiles

I am running Thunderbird on my PC, with two accounts, both on IMAP mail. I want to run Thunderbird on my laptop as well, with exactly the same interface and accounts. C… (read more)

I am running Thunderbird on my PC, with two accounts, both on IMAP mail.

I want to run Thunderbird on my laptop as well, with exactly the same interface and accounts.

Can I copy the profile and ini from my PC to my laptop? Will this work?

Asked by Louise Proctor 1 month ago

Answered by david 1 month ago

  • Solved

Migrating to new Windows Problem

I copied my wife's Windows 7 Thunderbird profile from "(user)/AppData/Roaming/Thunderbird/Profiles" to a thumb drive. Upon doing a cold install of Windows 10, I copied t… (read more)

I copied my wife's Windows 7 Thunderbird profile from "(user)/AppData/Roaming/Thunderbird/Profiles" to a thumb drive. Upon doing a cold install of Windows 10, I copied the profile from the thumb drive back to the following location: (user)AppData/Roaming/Thunderbird/Profiles Now when I try to open Thunderbird, I get a Profile not Found error message. What am I doing wrong?

Asked by middet 1 month ago

Answered by middet 1 month ago

  • Solved

Wanting a reinstall a gmail account I have deleted from Thunderbird Getting Yellow Unable to log in at Server

Hi, I "deleted" one of my gmail accounts from Thunderbird, hoping to then be able to reinstall it as a new account. I "deleted" it (using the deletion process via "Accoun… (read more)

Hi, I "deleted" one of my gmail accounts from Thunderbird, hoping to then be able to reinstall it as a new account. I "deleted" it (using the deletion process via "Account Actions" because it was not connecting to server. When I attempt to reinstall a the now "deleted" account I get the yellow "Unable to log in at Server" message. How can I get out of this situation please. The password I am using to add the account is the same as the one I use to sign into that account on gmail, but it does not seem to be working on TB I am using TB 115.7.0 Any suggestion please JB

Asked by John and Barb 1 month ago

Answered by david 1 month ago

  • Solved

Transfer thunderbird data

I had thunderbird set up on my windows PC to look at emails when the PC died. I was able to transfer the data on my PC’s HD to an external hard drive which I can access … (read more)

I had thunderbird set up on my windows PC to look at emails when the PC died. I was able to transfer the data on my PC’s HD to an external hard drive which I can access from my new computer. But my new computer is an iMac and I no longer have a PC. I can set up thunderbird on the iMac but can I pull my data from the external hard drive to use with the app on the iMac? What file(s) should I take from the external hard drive and how would I install it? Is there a way to convert my pc data to something for a Mac?

Asked by zaitlinml 2 months ago

Answered by zaitlinml 2 months ago

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Mozilla keeps saying they can't reach my server.

duplicate of /questions/1438116 thread. Also it is Thunderbird and not Mozilla. Connect my server to Mozilla. I need my Mozilla reached through AOL now. Please help m… (read more)

duplicate of /questions/1438116 thread. Also it is Thunderbird and not Mozilla.

Connect my server to Mozilla. I need my Mozilla reached through AOL now. Please help me back into Mozilla.

Asked by ld.schumacher 1 month ago

Last reply by ld.schumacher 1 month ago

  • Solved

Problem Updating from 121.0b1 on macos after update freeze

Hello, after bug 1866098 and the associated update stop, I can no longer update Thunderbird via the internal update process because it cannot find newer versions. I am a… (read more)

Hello,

after bug 1866098 and the associated update stop, I can no longer update Thunderbird via the internal update process because it cannot find newer versions. I am asking since the bug seems to be resolved with 123.

How can I update my Thunderbird to 123.0b+?


Thank you very much Martin

Asked by martin387 2 months ago

Answered by Wayne Mery 1 month ago