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Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

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I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Information" my profile is supposed to be located at "C:\Users\photo\AppData\Roaming\Thunderbird\Profiles\k6i7koof.default-release\Mail\Local Folders". When I click on the "Open Folder" button, I receive an error message that the folder does not exist. When I try navigating to the folder manually, I can not find a "Thunderbird" folder under "AppData\Roaming". I've selected "Show Hidden Files/Folders" under Windows Explorer. I know my profile exists because I can access a set of Local Folders when I'm in Thunderbird. I'd really like to move those folders over to my new PC. Any help to find the profile folder will be much appreciated.

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, really helpful . . . not.

Was in the midst of copying email files/messages to an external drive; 3/4 of the way through, in checking the "finished product" over there on the external, I discovered that -- regardless of what date the email had originally, TBird was changing all of the message dates to today's! That's really, really useful . . . I guess . . . in someone else's reality. My reality is that when I'm backing up email messages I have a reasonable expectation that they will each accurately reflect everything associated with the original(s).

So: How does one tell TBird to leave the original date(s) alone and copy the message(s) intact?

Guess it's now looking as if I will have to start this process all over -- and attempt to not seriously begrudge a program that makes such an unwarranted and unexpected change . . .

Thanks for any helpful information; appreciated.

We just got a new computer because the previous computer died. I downloaded and installed Thunderbird on the new machine, which has Windows 11. I entered my name, email *@nc.rr.com and password. It had IMAP configuration on the screen and when I clicked 'Done', it gave me the error "Unable to log in at server. Probably wrong configuration, username or password." When I tried changing it to POP and clicked "Done", I got the same error.

There is a 'configure manually' link, but I do not know how to do that. Please let me know what I should do.

Thanks,

Bruce Elsheimer Email hidden for privacy

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, once with IMAP and the other with POP.

Now, I have two email folders in Thunderbird that I cannot use. They are both empty because I get a message box that says "Login to server imap.aol.com with username@verizon.net failed." when I try to use them. When I use the same login credentials to login to the website mail.aol.com, they work.

I have to contact AOL as to why when I try to access the account with an email client (Thunderbird and Outlook) I'm getting password errors. In the meantime, how do I delete the two email folders created incorrectly in Thunderbird?

Thanks for your help.

Hi,

I have six IMAP email accounts that will cease to exist in a few weeks when I don't renew the domain/hosting where they reside.

Most of these accounts include invoices for purchases, and serial numbers etc that I need to have access to after the accounts will die, so just being able to read them offline. Even down the track when I inevitably build a new PC, I'll still want to have access to theses messages offline.

What is best practice for archiving or backing up these so I can still read them in future? Is there a way to archive so that I can read them in other clients in future? or I can only archive in a way that will be Thunderbird only?

Also... how do I get Thunderbird to allow me to read the messages from these accounts, without checking for new messages on these accounts, which would give error popups every time?

I've never had to do this before, and when I've searched around the results seem super confusing.

Any help would be greatly appreciated.

In case its relevant, my current Thunderbird version is 115.12.1 and running latest update of Win 10.

Hi, I’m trying to move from Outlook 2003 to Thunderbird 115.12.2 (64-bit). Using the import wizard fails. Tools > Import select Import From Outlook and the following message appears. “Either there is no default mail client or the current mail client can not fulfil the message request”. I’m taken back to the Import from screen with the addition of a red panel with “No Profile Found” on it. Outlook 2003 is the default e-mail client, checked more than once. I’m trying to migrate to thunderbird so I have no account setting, thinking they would be imported. My pst’s files have been moved to a directory on a different partition to the Outlook programme, tried creating a dummy profile using default Outlook storage and still fails. I’ve looked at converting pst files to mbox, but this doesn’t see to include the account settings. But I could add them manually or I can not import the mbox files or directory structure into Thunderbird. I’ve been messing around trying other things but nothing works. Internet searches, Thunderbird forum searches suggests solutions but all fails and the steps don’t match Thunderbird menu, etc in many cases. I’m stuck. Can anyone give any advice on how to migrate from Outlook 2003 to Thunderbird. Tools, Add-Ins or manual methods, anything just to get me up and running. PS I’ve two pst files, one is the default main Outlook.pst and the second a secondary store I created in the folders of Outlokk called Store.pst, beside the none default storage location everything else is standard for Outlook and Thunderbird.

I recently updated Thunderbird to 115.3.3. When the update was complete it appears to have split my profile into two and created two of Inbox, Drafts, Sent, and Trash. I use Earthlink which is the name of the POP3 account. Now there are Inbox, Drafts, Sent, and Trash for "Earthlink", and a set for "Local Folders". Junk and Archives are only associated with "Local Folders", and "Outbox" shows up under a "Local Folders" header along with all of the folders I used to organize received messages. When new messages are downloaded they appear in "Inbox / Local Folders". Nothing appears in any of the "Earthlink / ..." folders.

I don't recall exactly what it looked like before but there was only one set of the primary folders, and the local folders I created to organize my inbox. I have attached screenshots of the the folder navigation pane, as well as the odd organization of the "Account Settings" tab. I am admittedly not an expert. Any help is appreciated.

I have a brand new install of Thunderbird, and I want to import .mbox files that I converted from Outlook .pst files.

I have seen many support articles saying that to import .mbox files, I need to use the "Local Folders" option in the Folders menu on the left hand side of the main page. I have added the ImportExportTools NG plug-in, but I don't see a "Local Folders" option on my main page.

I must be missing a step. I have attached a screen shot.

Thank you for your help.

Microsoft is telling me I need to open a ticket with Thunderbird while I work to address the problem with my microsoft tenet. Basically, I don't seem to be able to get any of the member accounts on my tenet to be able to use thunderbird with their organization email account. Any tips from Thunderbird would be helpful.

I have been able to set up thunderbird for the Admin email for the tenet and it is working.

I just can't seem to get the Microsoft settings right for the other email addresses in the tenet to be able to use any email client other than Outlook.

Exported address books and lists from 115.12.1 (32 bit) on W8.1, importing to 115.11.1 (64 bit) on W11.

Importing a named list into personal address book works - but the list itself is lost; they all go into one big address book. If I choose Create a new folder they all go into that - but again I've no list name, I can't write a message to the list like I used to be able to.

I can select New Mailing List, give it a name, but now I seem to have to enter each one individually, I see no way to paste in a list.

What am I doing wrong please?

I've been accessing ATT.net along with gmail.com for years now. Every once in a while, ATT don't accept my login password? Error message reads: "Login to server inbound.att.net with username pennsynut@att.net failed." And when I "enter new password" with the password from ATT.net, it still don't accept it. I vaguely remember doing something with ATT.net years ago. But why does it keep doing this "login failed"? I ask because if I wait a day, it will re-insert itself. When I check passwords in TB for ATT.net. All it shows is "mailboxc//(mailbox://). The gmails show smtp, imap & oath. But ATT only shows that one. ? How do I get the other passwords in there?

A long-standing university email account that I accessed through Thunderbird was recently mistakenly deleted by the institutional administrator and all its contents deleted. The institution subsequently established a replacement email account for me, but the institutional Help Desk said the emails from the original account had been erased and could no longer be accessed from their server. Fortunately, I had Thunderbird configured to save all my emails on my local machine, so that even though I can no longer log in to the original email account, I can still view the emails in my Thunderbird installation (i.e., open and read them), even though every instance of starting up Thunderbird calls for me to supply the password for the original account (which I can no longer do). So I just close that dialogue box and can still see the emails stored locally on my machine.

I would like to move (or copy) these emails to a location where I can still access them off line and view them in the original organizational scheme (if possible), under the headings "subject," "correspondents," and "Date." But the Thunderbird "archive" feature seems to require that I be able to log on to the institutional server under the original account, which I can no longer do. The only existence of these emails is on my local computer.

Is there a way for me to preserve these emails as an accessible archive/repository so that I can continue having access to them, even though they are no longer in a functioning email account?

Thanks for any suggestions/help.

I'm running Windows 10 Pro (64-bit). I have two different versions of Thunderbird installed on my system; one is installed in Program Files (64-bit version 125.0.0.0 dated 04/23/2024—old version) and the other is installed in Program Files (x86) (64-bit version 115.12.2.0 dated 06/25/2024—the current version). The shortcut icon on my desktop (which I never use) runs the older version located in the Program Files folder while the shortcut icon on my taskbar (and also the one in my Start menu) runs the updated version located in the Program Files (x86) folder.

As an aside, there are 21 .dll files in the Program Files (x86) folder (all starting with api-ms-win and dated 09/27/2023) while none of those files are in the Program Files folder.

FYI, I have been using Thunderbird on this PC for almost five years.

How do I fix this problem so that I have only the current version of Thunderbird run from the proper folder, Program Files?

TSO Host migrated all my email accounts to a different server. All my emails have stopped downloading to Thunderbird. I cannot find a way to configure my TSO Host email accounts since they upgraded their servers to Cpanel deluxe yesterday and neither can anyone at TSO Host.

The latest update of Thunderbird somehow made this message appear "This is an unsupported version of Thunderbird!!" (see attached picture). Is this a bug? I've checked the version on the homepage and it's the same that's running on my PC (Windows 11).

Do I install the 64bit option or 32bit ?? The installer gives me a choice.

After installation on the new M3 mac, I will be migrating my Thunderbird profile from a 2021 iMac that runs BigSur on Intel silicon.

I'm anticipating updating the iMac to Sonoma, but long experience has shown me that major s/w version upgrades are often very unfriendly to 3rd party s/w apps&data, so I wanted to get my tBird profile (all my mail history) working on the new Mac before doing the major upgrade on my iMac.

I'm porting Thunderbird from my W-10 PC to a new Mac. I tried some things and found help on the net. Heere are the steps I took:

WHAT DOESN'T WORK (but I did): Removed installed Profiles folder and saved on desktop. Transferred PC Profiles folder to same place in Mac.

Deleted PC folder from Mac. Replaced Mac Profiles folder had previously moved. Deleted installs.ini and profiles.ini Started Thunderbird which created new profiles in Profiles folder.

WHAT SHOULD WORK BUT DIDN'T (after above): Removed new contents of Profiles folder. Transferred contents of PC Profiles folder to Profiles folder on Mac. Got the following message: "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."

What did I do wrong? Do I need to uninstall Thunderbird and reinstall? Would that solve problems?

Thank you.

Attempts to run Thunderbird 115.12.1 in Windows 11 have failed repeatedly with error message: Unable to log in at server. Probably wrong configuration, username or password.

I lost my previous PC due to an unrecoverable hard drive crash. My current email provider is AOL and I was using the Thunderbird email app prior to the crash. According to some of the O&A posed at this site, I may have to contact AOL directly for assistance.

Please advise what information I need from them to complete the installation. I know you guys are busy and I can receive current emails from AOL at this time so there is no need to rush on my account.

I like Thunderbird a lot.

Thank you. Bob Perry

I would like to not be a polygamist with my phone/computer. I would like to have Thunderbird Supernova only on my android BLU G91 phone and not K9mail also. I would like to start and stay with supernova. on my google store app, it refuses to allow me to see the thunderbird supernova app to install and only offers me k-9 mail. How do i avoid K-9Mail and later having to switch to Supernova, if i can start at the beginning with Supernova? Thank you.....b³