Showing questions tagged: Show all questions
  • Archived

youtube.com no notification bell.

Hi. When I go to YouTube.com on the Firefox mobile browser, I cannot for the life of me find my notifications. On the Firefox PC browser, there is a bell icon in the top … (read more)

Hi. When I go to YouTube.com on the Firefox mobile browser, I cannot for the life of me find my notifications. On the Firefox PC browser, there is a bell icon in the top right of the screen, but not only is it missing in the mobile browser, I cannot find any button or section labeled "notifications." Please advise.

Asked by Jonas Butler 7 months ago

Last reply by Denys 7 months ago

  • Solved
  • Archived

Youtube on Mobile

Just started having ussue with Youtube on Firefox Mobile on an android phone. All I get is the OOPS grease-monkey page. Yet via the app or an actual desktop, Youtube load… (read more)

Just started having ussue with Youtube on Firefox Mobile on an android phone. All I get is the OOPS grease-monkey page. Yet via the app or an actual desktop, Youtube loads fine. Curious if anyone else is having similar issue?

Asked by spruce_tree 7 months ago

Answered by Paul 7 months ago

  • Archived

Substack pages don't work

Hi, The substack pages don't work (cannot like, see my posts, etc). Cannot subscribe to publications. Sometimes a prompt to enable Javascript appears but I couldn't find… (read more)

Hi,

The substack pages don't work (cannot like, see my posts, etc). Cannot subscribe to publications. Sometimes a prompt to enable Javascript appears but I couldn't find how to do it.

Thanks

Asked by Florin Flueras 7 months ago

Last reply by Paul 7 months ago

  • Archived

Older versions of Firefox for Android

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version o… (read more)

Does Mozilla offer somewhere to download older versions of Firefox for Android? I've had problems since November when I got this phone and downloaded the latest version of Firefox and every update since with no fix. I'm not able to view comments or make a comment on YouTube. Other people here have the same problem. I've disabled add-ons, uninstalled and reinstalled Firefox. There's also an annoying Firefox pop-up when viewing videos in full screen that can be fixed by adjusting a setting in about:config but I've just discovered about: config has been removed!!! 90% of my internet usage is YouTube using Firefox for Android, so the problems are significant to me. An older version works perfectly on my older phone and would like that version on my new phone. Is there a way I can do this? Thank you.

Asked by musictech1 10 months ago

Last reply by musictech1 9 months ago

  • Archived

Disqus not loading.

Disqus comments section is not loading on any website since version 136.0.1. Not solved in 136.0.2. Working fine in 136.0.0 and before. Working fine in latest Nightly v… (read more)

Disqus comments section is not loading on any website since version 136.0.1. Not solved in 136.0.2.

Working fine in 136.0.0 and before.

Working fine in latest Nightly version.

Asked by Pablo Vieira 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Login problems with TikTok

I for some reason cannot login into my TikTok account using my Samsung S24 Ultra Cell Phone it says I'm logging in using a Motorola G Stylus. Where can I find the cookies… (read more)

I for some reason cannot login into my TikTok account using my Samsung S24 Ultra Cell Phone it says I'm logging in using a Motorola G Stylus. Where can I find the cookies on the Firefox app to remove the cookies on my phone? Just for your information I have no problem logging in on my tablets or laptop. I have contacted TikTok numerous times and they are no help so I thought maybe if I removed the cookies on my phone it might work. Thank You James Lapery *Email removed for privacy*

Asked by jiml 10 months ago

Last reply by NoahSUMO 10 months ago

  • Archived

Unable to switch Gmail accounts on Firefox Android app

I am not able to switch between Gmail accounts when using the Firefox app on my Android phone. Here is a little screen capture video of me trying to do it. https://drive.… (read more)

I am not able to switch between Gmail accounts when using the Firefox app on my Android phone. Here is a little screen capture video of me trying to do it. https://drive.google.com/file/d/1HTrFabRoBlyxWb8NZW2JgosKh1B7VjVZ/view?usp=sharing Thank You, Paul Hossfield

Asked by Paul Hossfield 11 months ago

Last reply by clipaway1 11 months ago

  • Solved
  • Archived

Websites on Firefox Android tell to "enable java." Can't find on 'Settings' menu or Extensions.

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've sear… (read more)

Several websites I've visited on my Firefox-Android browser generate a popup message that requires me to "enable java script" if I want to gain access. All FAQ I've searched so far says that Firefox enables Java by default. When I navigate to 'site settings' on the Android app settings menu there are no adjustments one can make at all. So . . . (1) Is Java enabled by default on the Firefox Android browser, and (2) Would any kind soul who knows what's wrong clue me in, regardless? Much thanks in advance!

Asked by Daniel DiMuzio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Link to Amazon for Kindle Download from Libby Mobile Application Does Not Work using Android 14 OS

Hello. I've troubleshooted an error that I suspect may be a technical issue caused by the Firefox browser. I've provided information below for additional troubleshooting… (read more)

Hello. I've troubleshooted an error that I suspect may be a technical issue caused by the Firefox browser. I've provided information below for additional troubleshooting:

PROBLEM: Broken Link to Amazon.com from the Libby Application on an Samsung Galaxy S23 (Android 14 OS) I noticed an error using Libby via mobile app versus desktop app. When choosing to read a library book via Kindle through the Libby mobile app, the link sending me to Amazon for checkout via Firefox initially works but after sign-in will error saying "We're sorry. The Web address you entered is not a functioning page on our site." However, whenever the same process is done using the desktop, the Amazon error screen no longer occurs.

TROUBLESHOOTING STEPS: - Turned off VPN - Reinstalled Libby app & restarted device: no change - Deleted browser cache: no change - Service Ticket to Libby: Libby indicated it may be an Amazon issue - Service Ticket to Amazon: Amazon indicated it may be a Firefox issue - Tried the same process/link using Firefox desktop: sign-in worked - Tried the same process/link using Google Chrome mobile: sign-in worked - Verified the same process/link using Firefox desktop: sign-in still did not work

From what I can deduce, there may be an issue using the link from a mobile device using Firefox on an Android OS device. Is there any other resolve to this?

Asked by Brandon M. 1 year ago

Last reply by Paul 1 year ago

  • Archived

Latest Firefox v.134.0 won't login to Ally Bank

Latest Firefox v.134.0 won't login to Ally Bank. Whereas, latest Brave browser v.1.73.105 has no problems logging in. Talked to one Ally Bank agent, she said she knows o… (read more)

Latest Firefox v.134.0 won't login to Ally Bank. Whereas, latest Brave browser v.1.73.105 has no problems logging in.

Talked to one Ally Bank agent, she said she knows of no known issues of customers having trouble logging in with Firefox.

Have read in forums others having problems logging into Ally Bank using Firefox.

I used to be able to log in with Firefox then about 8 months+- ago it stopped logging in

This message comes up on log in screen:

"The request seems to be taking more time than usual. Please wait."

Motorola G Power Android 11 Firefox v.134.0

Asked by Tony Kawon 1 year ago

Last reply by Paul 1 year ago

  • Archived

Cannot view comments on https://www.dailymail.co.uk/health/article-14256753/bird-flu-death-Louisiana-h5n1.html#comments-14256753

I seems to be a problem with the newer/latest browser updates. I'm currently running 133.0.3 I know browser 124.0.0 had no issues as this, I may have to revert. … (read more)

I seems to be a problem with the newer/latest browser updates. I'm currently running 133.0.3

I know browser 124.0.0 had no issues as this, I may have to revert.

Asked by waderussell 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox cannot produce sound correctly

Hello. When I look up a word at a Merriam-Webster site like https://unabridged.merriam-webster.com/ or https://www.merriam-webster.com/ with the Android version of Firefo… (read more)

Hello. When I look up a word at a Merriam-Webster site like https://unabridged.merriam-webster.com/ or https://www.merriam-webster.com/ with the Android version of Firefox, it cannot play the pronunciation of the word correctly especially after it is played once. It is kind of divided in segments with abrupt stops. In other words it is not played smoothly.

This has been being continuing for a few months now, and updating Firefox has not improved. I think it is a bug, but I do not know how to report it. Does anyone know how?

Asked by TrinaryStar 1 year ago

Last reply by TrinaryStar 1 year ago