Showing questions tagged:

Cannot access my email since latest Firefox update

Ever since latest upgrade I cannot access my email at charter.net. get message "server error" Chrome works just fine. Don't want to switch to Chrome. Please help! Also no… (read more)

Ever since latest upgrade I cannot access my email at charter.net. get message "server error" Chrome works just fine. Don't want to switch to Chrome. Please help! Also noticed site Daily Beast won't load discussion... again, Chrome works with that just fine.

Open 1 1 127

Shortcuts Unaccessible from Web Address Bar with an Open Tab

Hi, With a browser tab open to any website, I’m no longer able to use a saved shortcut upon tapping into the web address bar. Tapping the address bar brings up the keyboa… (read more)

Hi,

With a browser tab open to any website, I’m no longer able to use a saved shortcut upon tapping into the web address bar.

Tapping the address bar brings up the keyboard and screen as normal, except with a faded background. As soon as you try selecting a saved item it sends you back to the existing open web page.

Open 2 406

Firefox on iOS Has Broken Feature in 145.1

Firefox on iOS has always let users go to their defined shortcuts by clicking on the Address Bar and then selecting the desired Shortcut. With 145.1, this is broken. No… (read more)

Firefox on iOS has always let users go to their defined shortcuts by clicking on the Address Bar and then selecting the desired Shortcut. With 145.1, this is broken. Now when clicking on the Address Bar, the Shortcuts are shown but the user can't pick any and can only enter a search with their selected search engine. See attached photo.

Please fix.

Open 1 99

Can’t remove unpinned shortcut from homepage

When I set up Mozilla I set homepage to show Jump Back In. i later disabled this option and started pinning shortcuts. I can’t remove two of the Jump In shortcuts that we… (read more)

When I set up Mozilla I set homepage to show Jump Back In. i later disabled this option and started pinning shortcuts.

I can’t remove two of the Jump In shortcuts that were left on the homepage.

Pls advise as they are really annoying !!

Open 1 24

Why am I not prompted for my primary password when I view passwords or payment methods in the mobile app?

The question says it all. I have set up a primary password. On my laptop, I am asked to enter it when I look up a password on my password list. When I look up a password … (read more)

The question says it all. I have set up a primary password. On my laptop, I am asked to enter it when I look up a password on my password list. When I look up a password on the mobile app, I am not prompted for the primary password. I can reveal or copy any password. It seems like anyone who got access to my phone could get all the passwords.

Open 1 36

How to ensure apps open in Firefox

I have firefox as my default browser but some of my app ( iphone 11) refuse to open . They always revert to Safari and dont open. I tried few tricks solutions offered onl… (read more)

I have firefox as my default browser but some of my app ( iphone 11) refuse to open . They always revert to Safari and dont open. I tried few tricks solutions offered online but to no avail. How can i force the apps to open via Firefox please

Open 1 45

When I work in Wix or Canva, my work is not being saved. I've been told to clear my Firefox cache/cookies. I've been told that Firefox is clashing with these programs. Help please.

I am editing in Wix and Canva. My designs and edits are not being saved automatically. I have been told this is because Firefox is clashing with those programs. I cleared… (read more)

I am editing in Wix and Canva. My designs and edits are not being saved automatically. I have been told this is because Firefox is clashing with those programs. I cleared the cache as advised. But this issue is still happening. What can I do? Maybe not work in Firefox with these sites?

Open 1 27