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I just installed on laptop and all seems well. I’m trying to download on IOS. I’m getting the run around of incorrect password I keep changing. I removed Firefox and… (read more)

I just installed on laptop and all seems well. I’m trying to download on IOS. I’m getting the run around of incorrect password I keep changing. I removed Firefox and reinstalled and same issue. I have 2 emails and 2 phones I’m trying to install on.

Asked by Kathy Helmly 1 week ago

Wrong account

When I entered my login information, I entered someone else’s account. There’s no logout option so I can’t log out and get into my account. 1. Is my information compromis… (read more)

When I entered my login information, I entered someone else’s account. There’s no logout option so I can’t log out and get into my account. 1. Is my information compromised? 2. How do I remedy? Thank you for your help

Asked by sashmon 2 weeks ago

how do I change my phone number so I can login? I have been asking this question since 2018 and no one has answered

I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your … (read more)

I type in my username and my password but you have installed a block that DEMANDS I sign up for 2-party verification or whatever its called and I cannot sign up for your 2-party verification because 5 years ago I had a different phone number and your 2-party verification is sending a code to my old number. I have been asking for 5 years how I change my phone number so I can get the code and 5 years ago some man suggested I be a 'bit more patient' so how many more years do you expect me to wait for a reply?

Asked by Juliet 3 weeks ago

Account disconnected

On the menu I have the message "Account dis connected" with an exclamation mark in a yellow triangle. I can't find any information about what the message means sand how (… (read more)

On the menu I have the message "Account dis connected" with an exclamation mark in a yellow triangle. I can't find any information about what the message means sand how (or if) I can account/reconnect my account. Help, please.

Asked by ekjacob 3 weeks ago

Password Sync

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on deskt… (read more)

I use Firefox both on macOS and iOS. I have tried removing the application entirely from iOS, and yet old passwords are still appearing on iOS which I've deleted on desktop. I cannot for the life of me figure out why this would be an issue. I have disconnected syncs, signed out and back in, completely uninstalled the app.

Asked by FowlZone 3 weeks ago

sign in

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, … (read more)

HOw do I stay signed in to Firefox so I do not have to sign in everytime I open it? Also, I created a new password which is being rejected. Since I can see the password, I know its the right one.

Asked by lucindamacy 1 month ago

Last reply by Khalid 1 month ago

Confirmation code

There is no place to copy confirmation code I changed secondary elail, switched second to orimary. Trying to merge two accounts but mozilla does not recognize the separat… (read more)

There is no place to copy confirmation code I changed secondary elail, switched second to orimary. Trying to merge two accounts but mozilla does not recognize the separate accounts as being two, the email addresses having something like aliases. How can I ever recuperate my passwords etc?

Two separate problems.

Confirmation code Two accounts with slightly different email adresses that are the same address

Help?

MD

Asked by M 1 month ago

Last reply by Khalid 1 month ago

Unable to sync iOS device

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit … (read more)

When I try to sync my iOS, device, I am able to scan the QR code on my desktop machine, then I am asked for my two FA code from the authenticator app, and after I submit that, I repeatedly receive the error screen noted on the uploaded image below. When trying the alternative method of signing in with my email password, my mobile Firefox app simply hangs and does not proceed after I enter my current password.

I have changed my Mozilla password. I have signed out and signed back into Mozilla account. I have restarted my iPhone. I have restarted my desktop. I am successfully synced between my desktop and laptop.

Any suggestions?

Asked by L Kendrick Mills 1 month ago

the devil is in the machine app is broken and wrong

how can i update firefox or moxzilla on iphone by bypassing app store forgot password waiting on apple’s help i’ve tried syncing with mozilla i tried erasing all book mar… (read more)

how can i update firefox or moxzilla on iphone by bypassing app store forgot password waiting on apple’s help i’ve tried syncing with mozilla i tried erasing all book marks cookies history lists shortcuts add-ons extensions data siri themes saved or downloaded anything and everything restarting changing settings i still continue to have problems

Asked by MUHAMMADSHAREEF MECCA 2 months ago

Firefox password

Is there a way to locate my Firefox password? I am moving and have to pack my computers away. I will need to login to Firefox on a new computer at my destination but I ha… (read more)

Is there a way to locate my Firefox password? I am moving and have to pack my computers away. I will need to login to Firefox on a new computer at my destination but I have forgotten my password. Is it in my profile somewhere? Thanks for your help.

Asked by jeffbellvo 2 months ago

  • Archived

Using iOS 17.2.1 and can’t access my settings menu

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reins… (read more)

I can’t get the app on iOS to download without a messed up bookmark setting, which means the settings button will not open! Please offer a solution? I installed and reinstalled, plus I’ve tried to delete files folder etc, but the iOS download is holding onto the old file system, which I messed up. I purposely restarted a brand new account, after five to six years of using my old account, but that changed nothing. The bookmarks aren’t even holding on to Mozilla Firefox desktop site book markers?

Asked by VLStarr 8 months ago

Last reply by VLStarr 8 months ago